Nadine Lopez
Salt Lake City,UT
Summary
Dynamic and bilingual professional with a proven track record in customer service and administrative support at Cricket Wireless and FirstMed Industrial Clinic. Excelled in building customer relationships and efficiently managing front desk operations. Certified in Microsoft Office, showcasing strong recordkeeping abilities alongside a professional demeanor. Achieved significant improvements in customer satisfaction and operational efficiency.
Overview
13
13
years of professional experience
Work History
Salesperson
Cricket Wireless
04.2020 - 06.2023
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Opened and closed
- Applied external accessories such as screen protectors, skins and more.
- Inventory
Receptionist
FirstMed Industrial Clinic
10.2010 - 06.2015
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Checked patient insurance, demographic, and health history to keep information current.
- Supported office staff and operational requirements with administrative tasks.
- Helped patients complete necessary medical forms and documentation.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
Education
Associate of Arts - Culinary Arts
Davis Tech
Kaysville, UT11-2023
Business Tech
Davis Tech
Kaysville, UT06-2022
Skills
- Bilingual fluency in Spanish
- Typing skills of 30 WPM
- Scheduling
- Professional demeanor
- Front desk operations
- Verbal and written communication
- Microsoft office specialist certified
- Recordkeeping and bookkeeping
- Business administration
Timeline
Salesperson
Cricket Wireless
04.2020 - 06.2023
Receptionist
FirstMed Industrial Clinic
10.2010 - 06.2015
Associate of Arts - Culinary Arts
Davis Tech
Business Tech
Davis Tech
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