Nineth Velasquez
Los Angeles
Summary
Detail-oriented and hard-working professional with the ability to multi-task well. Seeking an opportunity to grow with the company that will benefit from my experience in working efficiently with diverse people and settings.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Front Office Secretary
St Mary’s Early Childhood Center
Indianapolis, IN
01.2024 - 08.2025
- Provide hospitality for families. Volunteers and donor attend to the need of the office.
- Make the safety of all children the top priority.
- Open the building each day, unlocking the entrance, making the welcoming to incoming families and children.
- Communicate with families with needed information, request.
- Perform General Office Duties supporting office manager.
- Check children and families in as they enter the building, monitoring sign in.
Medical Assistant Front and Back office
Gastrointestinal Biosciences
Century City
02.2021 - 07.2021
- Checking in patients
- Scheduling Appointments
- Charting and Filing
- Performing Vital Signs
- Performing Pill Cam (Capsule Endoscopy)
- Performing phone calls
- Patient Education
- Recording Medical Histories
- Nicholas Karyotakis M.D. (Century City)
Parking Attendant
ABM Parking Services
West Hollywood
06.2018 - 12.2019
- Process daily permit passes for parking on streets for residents who own or rent a house or an apartment.
- Sell monthly passes, provide assistance at parking lots, operate machine lots and check out the cameras all the time.
- They also provide an automatic parking which I am able to help each customer in explaining to them how the system works.
- Provide excellent welcome every time.
Teller
Citibank
Los Angeles
03.2017 - 04.2019
- Provided accurate, valid and complete information by using the proper methods/tools.
- Met personal/team sales targets and call handling quotas.
- Handled complaints, provided appropriate solutions and alternatives within the time limits and followed up to ensure resolution.
- Kept records of customer interactions, processed customer accounts and filed documents.
- Followed communication procedures, guidelines and policies.
- Researched answers or solutions as needed.
- Provide standard teller transaction for customers including servicing client accounts, accepting loan payments, credit card and mortgage, cashing checks, balancing drawers & correcting discrepancies
- Act as a single vault custodian responsible distributing cash to tellers, order and maintain cash up to $500,000
Business Owner
Mireya Mobile Retail
Los Angeles
04.2016 - 04.2017
- Provide prepaid companies in different plans.
- Giving excellent customer service helping each person with issues like; phone not working, not making calls or not service. Also provide them with accessories.
Money Transfer Agent
Multiservicios Shalom
Los Angeles, CA
09.2025 - Current
- Processed international money transfers efficiently, ensuring compliance with regulatory requirements.
- Assisted customers in completing transactions, providing exceptional service to enhance satisfaction.
- Maintained accurate records of all transactions, minimizing discrepancies and errors.
- Trained new staff on operational procedures and customer service best practices.
Retail Agent
Chavez Cellular
Los Angeles
06.2015 - 03.2016
- Researched answers or solutions as needed.
- Mobile Phones represented prepaid companies like; Boost Mobile, MetroPCS, T-Mobile etc.
- Be able to perform selling in prepaid phones and accessories. Answer customer questions regarding billing issues, product problems, service questions and general client concerns.
- Provide a good understanding in listening to customers service issues and then offer a unique and innovative solution to each problem.
Retail Agent
H.E.R Star Photo & Cellular
LA
02.2013 - 04.2015
- Mobile Phone represented for prepaid companies like; Boost Mobile, MetroPCS, T-Mobile etc. Be able to perform selling in prepaid phones and accessories.
- Answer customer questions regarding billing issues, product problems, service questions and general client concerns.
- A store with a lot of multitasks such as; taking and printing photos, making keys, renting and selling DVD movies.
Education
Medical Assistant Diploma -
CBD College
Los Angeles, CA12.2020
High School Diploma - undefined
New Open World Academy
Los Angeles, CA06.2013
Skills
- Scheduling Appointments
- MS Word
- Charting and Filing
- Monitoring Inventory Supplies
- Teamwork
- Multi-tasking
- Customer Service
- Bilingual Spanish and English
Certification
- MA Certificate August 2019 - Present
- Medical Assistants complete administrative and clinical tasks for physicians, podiatrists, chiropractors, and other health practitioners. They perform many important duties, including: Taking patient histories and measuring vital signs Helping the physician with patient examinations. Giving patients injections as directed by the physician. Scheduling patient appointments Preparing blood for laboratory tests - Los Angeles
- OSHA and HIPAA August 2019 - Present
- CPR July 2025 – July 2027
Languages
Spanish
Native or Bilingual
Timeline
Money Transfer Agent
Multiservicios Shalom
09.2025 - Current
Front Office Secretary
St Mary’s Early Childhood Center
01.2024 - 08.2025
Medical Assistant Front and Back office
Gastrointestinal Biosciences
02.2021 - 07.2021
Parking Attendant
ABM Parking Services
06.2018 - 12.2019
Teller
Citibank
03.2017 - 04.2019
Business Owner
Mireya Mobile Retail
04.2016 - 04.2017
Retail Agent
Chavez Cellular
06.2015 - 03.2016
Retail Agent
H.E.R Star Photo & Cellular
02.2013 - 04.2015
High School Diploma - undefined
New Open World Academy
Medical Assistant Diploma -
CBD College