Ninh Nguyen
San Jose,CA
Summary
Passionate individual skilled in experimental design, execution and results tracking for field research activities and studies. Monitored industry changes and reviewed lectures and assignments to identify and implement appropriate syllabus revisions. Communicates complex information in simple and concise format. Detail-oriented teaching assistant with solid history in identifying and resolving disparities between course content and lectures. Created, administered and graded assessment tests to evaluate student comprehension. Confident and clear speaker with admirable student performance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Teaching Assistant
De Anza College, Computer
Cupertino, CA
01.2018 - 01.2019
- Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
- Collated classroom materials to help teachers prepare for daily instruction and activities.
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
- Encouraged dynamic and pleasant educational environment by promoting both gentle discipline and cooperation.
- Optimized learning plans and quantified student progress through test administration.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals and objectives.
- Maximized receptive learning by educating students using hands-on instructional techniques.
- Supported classroom activities, tutoring, and reviewing work.
- Maintained schedule of support services and attended class sessions.
- Explained computational thinking, data structure
- Debugged students’ programs in C++, Python
Quality Service Control
Vietnam Airlines
Ho Chi Minh City , Viet Nam
02.2012 - 11.2015
- Supervised and directed quality control personnel through effective mentoring, coaching and work delegation.
- Supported audits and led teams to fully investigate quality control processes and root out deficiencies.
- Validated new methods and equipment to properly integrate improved strategies into quality control processes.
- Trained workers in different departments in improved procedures designed to enhance quality and eliminate errors.
- Reported on short- and long-term trends in production to help management make proactive decisions.
- Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
Commercial Loan Officer
Vietinbank
Ho Chi Minh City , Viet Nam
01.2011 - 12.2012
- Maintained compliance with laws and regulations governing commercial loans.
- Conducted interviews and reviewed financial history, credit and property evaluations of each customer.
- Built trust and promoted customer loyalty throughout underwriting process.
- Explained very technical financial information to applicants in easy to understand language.
- Proactively identified solutions for customers experiencing credit issues.
- Compiled closing packages for drafting and presentation accuracy.
Education
No Degree - Data Science, Minor Computer Science
University of California, De Anza College
Cupertino, CA06.2019
Bachelor of Science - Computer Science
University of California - Davis
Davis, CA06.2019
Skills
- Facilitating Online Learning
- School Policy and Rules Enforcement
- Curriculum-Based Lessons
- Computer and Microsoft Office Skills
- Business Intelligence Testing
- Data Compiling
- Document Library Maintenance
- Customer Communication
Accomplishments
Interaction Analytics from Online Learning - in R, Tableau
● Analyzed the online interaction (behavioral data) among enrolled students to formulate the right
metrics and definitions of success to drive course quality improvement.
● Given the challenges of the high dimensional dataset, implemented PCA to identify the key features
● Found there was a high correlation between Passing grades against consistent attention from the
students, symbolized by the online interaction website clicks.
Airbnb in New York - in R, build dashboards in Tableau
● Checked for data integrity: identified and removed possible noise, such as unreasonable price and
availability listings, as well as outliers based on business sense
● Mapped out data for data visualization and thorough data comprehension across different dimensions
● Based on data findings, suggested options to hosts to improve profit, such as optimal pricing per
location, and timing
Amazon text reviews - in Python
● Classified comments to evaluate the quality of the products
● Implemented Natural Languages Processing (NLP) encoding techniques, such as logistic classifier,
decision tree, k-NN, and t-SNE, to classify positive and negative reviews
● Evaluated the quality of the products by customer reviews on multiple factors
● Inspired for further study in NLP, especially with respect to product recommendation and ranking
Additional Information
- OBJECTIVE As a customer of Weee! With the pros being fresh and curated, I know the problems of the delivery fees and time to keep foods fresh. The more loyal and stable schedule shopping they are, the more reduce our expenses. We can solve the problems by recognizing their habits, and showing them the opportunity costs if they choose our services. Excellent in time series models, multivariate analysis, and game theory helps me solve problems in the role of Intern, Product Analytics.
Certification
In progress certification
Data Analytics Fundamentals AWS (in progress)
Amazon
Expected date of completion: May 1st 2022
Tableau Certified Data Analyst (in progress)
Tableau
Expected date of completion: April 15th 2020
Qualifications
Build dashboards, self-service tools, and ad hoc reports to analyze and present data associated with
a customer experience by Tableau
● Measure product experiences and identify trends by Principal Component Analysis, Discriminant
Analysis, metric identification, time series analysis, cluster analysis, predictive analysis by SQL, R,
Python
● Business process improvement or scenario analysis based on management science, business
analytics knowledge such as Linear Programming, to optimize for the Allocation of resources
● Suggest recommendations based on Machine Learning algorithms (Python)
● Solve big data problems by statistical and multiple computing techniques
Timeline
Teaching Assistant
De Anza College, Computer
01.2018 - 01.2019
Quality Service Control
Vietnam Airlines
02.2012 - 11.2015
Commercial Loan Officer
Vietinbank
01.2011 - 12.2012
No Degree - Data Science, Minor Computer Science
University of California, De Anza College
Bachelor of Science - Computer Science
University of California - Davis