Nini Archvadze
Brooklyn
Summary
Detail-oriented and dependable restaurant server with ability to manage multiple tables .Demonstrate strong teamwork and collaboration skills. Committed to creating to creating positive and memorable dining experience for all guess.
Overview
8
8
years of professional experience
Work History
Waitress
Chama Mama
10.2021 - Current
- Efficient and effective customer service contributed to improve rates of return business.
- Maintained a PPA of $60 p/p and a percentage of 30% LBW Sales.
- Maintained full product knowledge of the menu.
- Made suggestions to customers based on preferences and allergies.
- Recommended wine pairings with dishes along with desserts to provide an exceptional experience for diners.
- Committed team member with other restaurant professionals to ensure customer satisfaction.
- Always mindful of sanitation and safety considerations when handling food
- Cleaned and rest tables promptly and and efficiently for incoming customers, with a noticeable impact on reduced wait times.
- Played an integral role training new staff members based on the parameters of the company.
Waiteress
Sunshine Hummus
03.2019 - 10.2021
- Responsible for orders,making suggestions to ensure the best costumer service.
- Responsible for delivering the best costumer service to ensure the return of business.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- responsible for opening and closing cash drawers,making sure the restaurant was open and closed up to company standards,issuing refunds,credits, etc.
Supervisor
Laduree
03.2017 - 05.2018
- Responsible for the cash drawer closing at end of the day.
- Responsible for maintaining high costumer service and standards.
- Ensuring staff was following steps of service and procedures
- Ensuring cleanliness and organization in the store
- Making sure FIFO was implemented during the re stock process.
Education
English Education
Kings Borough Community College
02-2018
No Degree - Public Administration & Criminal Justice
GAU Georgian American University
01.2015
High School Diploma -
High School #51
Tbilisi, Georgia01-2013
Skills
- Excellent Customer service
- Food safety practices
- Communication skills
- Multitasking skills
- POS system proficiency
- Attention to detail
- Adaptability
- Problem solving
- Time management
Timeline
Waitress
Chama Mama
10.2021 - Current
Waiteress
Sunshine Hummus
03.2019 - 10.2021
Supervisor
Laduree
03.2017 - 05.2018
English Education
Kings Borough Community College
No Degree - Public Administration & Criminal Justice
GAU Georgian American University
High School Diploma -
High School #51
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