Nino Kurtskhaliia
Miami,FL
Summary
Results-driven sales professional with experience in staff development and customer relationship building. With over 10 years of experience in boutique retail, l excel at fostering strong customer relationships and driving business growth. As a seasoned sales consultant and assistant manager, I have refined my skills in delivering exceptional customer service, providing personalized product recommendations, and driving sales through strategic merchandising and visual display techniques.
Overview
13
13
years of professional experience
Work History
Luxury Sales Associate
Ice Box Jewelry ( Saks Brickell)
08.2024 - Current
- Maintained extensive knowledge of high-end diamond jewelry, staying current on designs, collections, and craftsmanship to provide expert advice to clients.
- Collaborated with colleagues to achieve team sales goals and maintained high visual standards throughout the boutique, showcasing exquisite diamond pieces.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of luxury diamond jewelry to meet customer demand.
- Provided exceptional after-sales support to clients, resolving issues promptly and professionally to foster loyalty and satisfaction.
Assistant Manager
Valiant Paris
02.2023 - 07.2024
- Collaborated with the visual team to design and implement in-store displays, enhancing the overall shopping experience.
- Mentored new employees, providing training and guidance to ensure a smooth onboarding process.
- Administered all point-of-sale opening and closing procedures, ensuring seamless dally operations.
- Consistently achieved sales goals, aligning with the company's business plan and driving revenue growth.
- Applied merchandising principles to optimize product presentation and sales.
- Supervised day-to-day operations, ensuring performance, quality, and service expectations were met.
- Maintained a clean, safe, and organized store environment, enhancing the customer experience and promoting a positive brand image.
- Fostered strong working relationships with staff, creating a positive and productive work environment.
Luxury Sales Associate
Heinemann Duty Free
02.2020 - 09.2023
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise to meet customer demand.
- Processed high-end transactions with accuracy, discretion, and confidentiality, providing exceptional service to discerning clientele.
- Maintained high visual merchandising standards, creating an appealing and inviting store environment that showcased luxury products.
- Actively promoted sales and provided expert brand product consulting, demonstrating in-depth knowledge of products and market trends to drive sales and enhance customer satisfaction.
- Uphold brand integrity and maintained market awareness, staying up-to-date on industry developments and competitor activity.
Head of Sales Department
Gift Ua Distribution
03.2019 - 01.2021
- Analyzed market trends and developed effective sales strategies to drive business growth.
- Facilitated seamless interdepartmental collaboration on joint projects, enhancing internal operations and external client interactions.
- Mentored junior sales personnel, providing guidance, support, and fostering a strong team dynamic to promote professional development.
- Hosted regular networking events to increase brand visibility among potential clients, while strengthening existing connections within the industry and building relationships.
Luxury Sales Associate
Domino Group (Multi-Brand Boutique)
07.2012 - 01.2019
- Maintained extensive product knowledge, staying current on fashion trends, designer collections, and brand histories to provide expert advice to clients.
- Collaborated with colleagues to achieve team sales goals and maintained high visual standards throughout the store, creating an exceptional shopping environment.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise to meet customer demand.
- Provided exceptional after-sales support to clients, resolving issues promptly and professionally to foster loyalty and satisfaction.
Education
Master Of Political Science -
Donetsk National University
Ukraine 05.2012
Skills
- Excellent customer service
- Strong negotiation skills
- Strong knowledge of fashion trends and merchandising
- Proficient in POS systems and basic computer skills
- Ability to work in a fast-paced environment and multitask
- Exceptional communication
- Visual merchandising proficiency
Timeline
Luxury Sales Associate
Ice Box Jewelry ( Saks Brickell)
08.2024 - Current
Assistant Manager
Valiant Paris
02.2023 - 07.2024
Luxury Sales Associate
Heinemann Duty Free
02.2020 - 09.2023
Head of Sales Department
Gift Ua Distribution
03.2019 - 01.2021
Luxury Sales Associate
Domino Group (Multi-Brand Boutique)
07.2012 - 01.2019
Master Of Political Science -
Donetsk National University
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