Niraj Mainali
Grocery/ Retail clerk
Burien,WA
Summary
Personable Grocery Clerk offering twenty years of experience in front-end and backroom store activities. Dependable with exceptional people skills Committed to learning new roles and processes to support various departments and service initiatives. Positively interacts with customers and employees alike in retail environment.
Overview
20
20
years of professional experience
Work History
Retail/Grocery Clerk
Quality Foods Center
10.2002 - 07.2022
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Pleasantly greeted customers and provided prompt and courteous service.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Stayed current on available products, store promotions and customer service policies to better serve shoppers.
- Retrieved items for customers and verified prices.
- Removed trash, swept and mopped floors for professional appearance.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Checked for outdated and overripe grocery items and removed from inventory.
- Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
- Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Monitored customers demonstrating suspicious actions to support inventory loss prevention objectives.
- Supported promotional plans by updating signage with price changes.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Performed cash, card and check transactions to complete customer purchases.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Operated cash register to record transactions accurately and efficiently.
- Set up new sales displays each each week.
- Lifted up to fifty pounds at once and used forklift to move heavier loads.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Education
No Degree - Business Administration
University of Nebraska At Kearney
Kearney, NESkills
- Merchandising Produce
- Unloading Deliveries
- Feedback Acceptance
- Order Filling
- Teamwork and Collaboration
- Work Task Prioritization
- Building End Caps
- Customer Service
- Grocery Standards
- Willingness to Learn
- Merchandise Stocking
- Price Checking
- Cooperative Attitude
- Seasonal Displays
- Shrinkage Prevention
- Customer Transactions
- Customer Relations
- Heavy Lifting
- Food Safety Understanding
- Cash Register Operation
- Excellent Communication
- Pallet Jack Operation
- Price Identification
- Credits and Refunds
- Light Housekeeping
- Attention to Detail
- Grocery Products Knowledge
- Quality Inspections
- Payment Processing
- End Cap Placement
- Membership Programs
- Traffic Flow
- Returns Policies
- Hand Scanners
- Loyalty Programs
- Loss Prevention Goals Monitoring
- Team Goals
- Removing Defective Products
- Display Arrangements
- Safe Food Handling Practices
- Company Safety Policies
- Department Operations
- Customer Inquiries
- Weight and Measurement
- Return and Exchange Processing
- Coupon Redemption
- Checkout Station Oversight
- Special Requests
- Maintaining Quality Assurance Standards
- Check Cashing
- Vendor Relationships
- Efficient Service
- Adaptable and Flexible
Timeline
Retail/Grocery Clerk
Quality Foods Center
10.2002 - 07.2022
No Degree - Business Administration
University of Nebraska At Kearney
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