Passionate and experienced customer advocated with an extensive history of relationship development and management. Natural brand ambassador with a keen ability to build community and engage stakeholders. Innate leader who loves people and leverages interpersonal skills in order to achieve common goals.
Served as a full time Lifestyle Improvement Counselor, assisting substance addicted adults and youth with fostering healthier, sober lives. Designing and leading sessions providing lifestyle modalities and discussions centering around substance abuse and addictive behaviors.
Led business development operations, event planning and marketing, catering to businesses, trade associations, non-profits, and private organizations.
Managed customer service portfolio with a team of computer repair technicians, providing computer hardware and software diagnostics, troubleshooting and solutions for faulty systems.
Managed corporate relationships with software consumers. Provided technical solutions for individuals and small businesses. Provisioned individual and group training for Microsoft related software to Northern Virginia client base.
Customer relations associate interfacing with new vehicle buyers. Advised on customers on financing, vehicle selection, and relationship management.