Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
years of professional experience
Work History
Success Academy Charter Schools
Operations Associate Manager
08.2022 - 04.2024
Job overview
Managed daily school activities, overseeing scheduling, staffing, and facility maintenance tasks to ensure smooth operations.
Served as liaison between parents and students.
Streamlined school operations by implementing efficient administrative processes and procedures.
Set academic and behavioral standards for students.
Answered multi-line telephones and greeted visitors and parents to facilitate office operations.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Devised and administered cost control initiatives saving $10,000.
MedRite Urgent Care
District Manager
12.2020 - 08.2022
Job overview
Supervised 5 locations to enforce high-quality standards of operation.
Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within district.
Boosted employee morale by creating positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
Ensured compliance with federal, state, and local regulations regarding COVID-19 screening procedures and reporting requirements.
Starbucks
Shift Supervisor
05.2020 - 08.2022
Job overview
Trained new employees and delegated daily tasks and responsibilities.
Completed store opening and closing procedures and balanced tills.
Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Responded to and resolved customer questions and concerns.
Helped store management meet standards of service and quality in daily operations.
Delivered successful training to more than 25 employees during tenure, educating on successful work processes and productivity strategies.
Moveli Apparel
Operations Manager
06.2016 - 01.2020
Job overview
Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
City College of New York of The City University of New York, The
New York, NY
Bachelor of Science from Communications
05.2025
Skills
Operational Efficiency
Warehouse Management
Forecasting Accuracy
Scheduling Coordination
Emergency Preparedness
Customer Service
Cash Handling
Written and verbal communication
Timeline
Operations Associate Manager
Success Academy Charter Schools
08.2022 - 04.2024
District Manager
MedRite Urgent Care
12.2020 - 08.2022
Shift Supervisor
Starbucks
05.2020 - 08.2022
Operations Manager
Moveli Apparel
06.2016 - 01.2020
City College of New York of The City University of New York, The