Nisa Wagner
Mechanicsburg,PA
Summary
At The Caddy Shack, I excelled as a hostess, leveraging my customer service and multitasking skills. I balanced greeting guests, managing reservations, and ensuring seamless communication with servers to significantly improve my co-workers and guest's satisfaction. I am now seeking to transition into new field, leveraging these skills to contribute to my team and customers.
Overview
1
1
Certification
Work History
Hostess
Caddy Shack Indoor Golf & Fun
08.2024 - Current
- Answered customer questions about hours, seating, and menu information.
- Demonstrated multitasking skills by balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Communicated to servers in order to ensure each person was
attended to. - Organized seating arrangements thoughtfully in the interest of keeping mobility easy for both my co-workers and customers.
Education
High School Diploma -
Cumberland Valley High School
6746 Carlisle Pike, Mechanicsburg, PA 1705006-2024
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
Certification
- First Aid Certification - American Red Cross.
Timeline
Hostess
Caddy Shack Indoor Golf & Fun
08.2024 - Current
- First Aid Certification - American Red Cross.
High School Diploma -
Cumberland Valley High School
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