Nisha Murphy
Jonesboro,AR
Summary
Results-driven Independent Contractor with a proven track record of independently managing projects and consistently delivering high-quality outcomes. Successfully completed diverse assignments that demonstrate exceptional problem-solving and project management capabilities. Recognized for adaptability and strong communication skills, effectively fostering client relationships and ensuring seamless project execution. Committed to maintaining excellence in all aspects of work, contributing to overall organizational success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Personel Shopper/Delivery Driver
Instacart
Jonesboro, AR
01.2020 - Current
- Executed accurate order fulfillment for diverse customer requests, ensuring high satisfaction levels.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Utilized mobile applications to track inventory and maintain real-time updates on product availability.
- Mentored new shoppers on best practices for efficient shopping and customer service excellence.
- Implemented strategies to optimize routes, reducing delivery times while maintaining quality standards.
- Worked productively with customers to meet order requirements and service expectations.
- Selected best-quality perishable items such as meat and produce.
- Demonstrated speed and accuracy in order item selection.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Retrieved customer's order after payment, and assisted with transport to vehicle.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Provided exceptional customer service through active listening, empathy, and timely problem resolution.
- Totaled completed order, and provided required documentation for order payment.
- Loaded vehicle and properly secured items to prevent damage for deliveries.
- Maintains clean and efficient vehicle for transporting
- Greet customers with a smile and professional appearance
Independent Contractor Courier
Lyft
Memphis, TN
05.2018 - 02.2022
- Delivered exceptional service to passengers by following detailed operational procedures.
- Elevated passenger experience through the provision of comfort features such as climate control, bottled waters, cellphone jacks, and mints.
- Engaged with customers through attentive listening, confirming clarity and alignment with their requests.
- Ensured compliance with relevant standards, policies, and regulatory guidelines to maintain operational integrity.
- Managed project timelines to ensure efficient pickup customer pickup and dropoffs.
Independent Contractor Passenger Transport
Uber
Memphis, TN
05.2018 - 02.2020
- Delivered exceptional service to passengers by following detailed operational procedures.
- Elevated passenger experience through the provision of comfort features such as climate control, bottled waters, cellphone jacks, and mints.
- Engaged with customers through attentive listening, confirming clarity and alignment with their requests.
- Ensured compliance with relevant standards, policies, and regulatory guidelines to maintain operational integrity.
- Managed project timelines to ensure efficient pickup customer pickup and dropoffs.
Education
OSHA Bloodborne Pathogens SafetyTraining - OSHA
American Red Cross
Jonesboro, AR05-2026
Accredited HIPAA Training - HIPAA Certification
The HIPAA Journal
Jonesboro, AR05-2026
Bachelor of Science - Pre-Med Chemistry (4 Years- Non-graduate)
Tennessee State University
Nashville, TNSkills
- Detailed oriented
- Responsible
- Customer service
- Multitasking abilities
- Critical thinking
- Conflict resolution
- Professionally Prepared
- Clean and Organized
- Friendly and Accessible
- Willingness to be trained
- Safe Driver
- Client relationship building
- Deadline adherence
- Safety compliance
Certification
- OSHA Bloodborne Pathogens Training (current May 2026)
- HIPAA certification (current May 2026)
Timeline
Personel Shopper/Delivery Driver
Instacart
01.2020 - Current
Independent Contractor Courier
Lyft
05.2018 - 02.2022
Independent Contractor Passenger Transport
Uber
05.2018 - 02.2020
OSHA Bloodborne Pathogens SafetyTraining - OSHA
American Red Cross
Accredited HIPAA Training - HIPAA Certification
The HIPAA Journal
Bachelor of Science - Pre-Med Chemistry (4 Years- Non-graduate)
Tennessee State University
Availability
- Monday- Friday 8:00am-with 8:00pm last call.(Availability)
- Saturday and Sunday( PRN)
- Part-Time , Full-time, Temp, or Seasonal.
- If having a dependable Independent Contractor will benefit you during this time schedule please do not hesitate to give me a call (901) 736-0863 Nisha Murphy, Thank You.