Nisha Sharma
Seattle,WA
Summary
Results-oriented professional with over 11 years of experience in project management, marketing operations, and business operations. Proven expertise in budgeting, forecasting, performance tracking, process improvement, and stakeholder management. Skilled at managing cross-functional teams, implementing data-driven solutions, and delivering actionable insights to drive operational excellence.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Analyst, Marketing Operations - International (EMEA & APJ)
Commvault India Pvt. Ltd.
08.2021 - 11.2023
- Led regional planning, budgeting, and forecasting for EMEA & APJ regions.
- Developed performance metrics and reporting frameworks to track KPIs.
- Implemented marketing automation tools and streamlined workflows.
- Provided actionable insights to stakeholders through data visualization.
- Managed external telemarketing agencies and supervised team training.
Sr. Business Operations Specialist
VMware India Pvt Ltd
03.2019 - 08.2021
- Developed marketing strategies and managed budgets for APJ/EMEA.
- Oversaw spend tracking, reconciliation, and financial reporting processes.
- Coordinated vendor onboarding and partner refunds.
- Documented processes and trained teams on tools like Allocadia and Coupa.
Business Operations Specialist
Oracle India Pvt Ltd
06.2016 - 03.2019
- Supported sales operations, partner certifications, and payment processing for LAD region.
- Analyzed business metrics and prepared reports to drive decision-making.
- Coordinated process improvements and led training sessions for team development.
- Led process automation initiatives that increased efficiency and reduced manual workload across various departments within the organization.
Client Ops Analyst
DELL EMC India Pvt Ltd
04.2013 - 06.2016
- Managed data migration projects and streamlined contract administration.
- Analyzed team metrics and created dashboards for performance tracking.
- Provided training to new hires and supervised workflow management.
Education
MBA - Finance & Marketing
CSVTU
Bhilai, Chhattisgarh01.2012
Graduation - B.COM
CMD PG College
01.2010
Skills
- Project Management & Leadership
- Business intelligence
- Budgeting & Financial Analysis
- Data analysis , Performance monitoring & Reporting
- Process Optimization & Automation
- Data Analytics & Reporting(Power BI, SQL)
- Stakeholder Management
- Marketing Technology & Tools(Salesforce, Allocadia, Coupa)
Accomplishments
- Received Golden Team Award for exceptional contribution towards Project Sterling in Q3-2013.
- Received Cause for Applause Award for True Team Player.
- Received Cause for Applause Award for Quantum Leap.
- Received Cause for Applause Award for VCI project (Site transfer Macros).
- Appreciated by stakeholders, different Managers, Internal customer for excellent performance and resolving requests with accuracy and delivery timeliness.
- Got many appreciations from internal and external stakeholders.
- Won Q2 FY18 award for outstanding contributions (Top Achiever).
- Shared new ideas for process improvement which got implemented in Oracle.
Certification
- PG Certificate Program in Advance Marketing Strategy & Analytics - IIM Kashipur (2022-23)
- PSM-1 Certified - 2024
- Certified SAFe® Agilist - 2024
Tools and applications
- MS Office
- Oracle 11i-Installed Base
- Powerlink
- Flexnet
- ELMS Portal
- Moxie / Net agent
- Salesforce
- Apex/Fusion
- Delta tool
- Q tool
- Global Service Portal
- Demo central (Raising GSE ticket)
- OPN Competency center
- OM Tool
- Allocadia
- Coupa
- Partner Reward Portal – E2OPEN
- Power BI
- SQL
- Business Intelligence
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Senior Analyst, Marketing Operations - International (EMEA & APJ)
Commvault India Pvt. Ltd.
08.2021 - 11.2023
Sr. Business Operations Specialist
VMware India Pvt Ltd
03.2019 - 08.2021
Business Operations Specialist
Oracle India Pvt Ltd
06.2016 - 03.2019
Client Ops Analyst
DELL EMC India Pvt Ltd
04.2013 - 06.2016
Graduation - B.COM
CMD PG College
MBA - Finance & Marketing
CSVTU
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