Salesforce
Nishant Dubey
Senior Salesforce Lead
Fremont,CA
Summary
A vibrant & self-motivated professional with 13 years of IT experience with 9 year’s relevant experience in Salesforce.com CRM platform as a Senior Technical Lead, Salesforce with one of the major Indian IT multi-national corporate. Salesforce professional known for delivering impactful CRM solutions. Extensive experience in developing custom Salesforce applications with focus on user needs. Highly dependable team collaborator with commitment to achieving results. Proficient in Apex, Visualforce, and Lightning components.
Overview
13
13
years of professional experience
Work History
Senior Technical Lead, Salesforce
Relanto.ai
United States
10.2023 - Current
- Actively contributed to the Project roadmap and strategy by providing insights based on business needs and technical feasibility, ensuring alignment with overarching organizational objectives.
- Expertly captured and translated intricate business requirements into precise system requirements, user stories, and acceptance criteria for architects and engineers, with a strong emphasis on Salesforce integration points and intuitive user workflows.
- Spearheaded requirements gathering sessions with diverse business stakeholders to define critical priorities for designing and optimizing integrations to the Salesforce platform.
- Effectively prioritized and managed a portfolio of integration initiatives and features, making data-driven decisions based on business value and impact.
- Authored comprehensive functional business requirements documents, detailed process flow diagrams, and compelling business cases to support the development of Salesforce integration.
- Designed and recommended innovative functional solutions for Salesforce integration, leveraging industry best practices and ensuring scalability and maintainability.
- Drove the successful adoption of new Salesforce integration features by proactively partnering with QA engineers on testing strategies and meticulously organizing and facilitating User Acceptance Testing (UAT) sessions with end-users.
- Defining and successfully solution & design for Case Management.
- Defining & developing solutions for functional & non-functional requirements with business & IT to adhere to SFDC best practices, governor limits with the customer defined Digital specifications and guidelines through salesforce lightning framework.
- One of the biggest Multinational Technology Conglomerate (Cisco)
Salesforce Lead
SRS Consulting Inc
08.2023 - 10.2024
- Developed strong relationships with vendors, resulting in better pricing and timely deliveries.
- Consistently met project objectives by setting realistic goals, breaking down complex tasks into manageable subtasks, and monitoring progress towards key milestones.
- Regularly assessed emerging technologies to identify opportunities for incorporating innovative solutions into existing products or future projects.
- Increased end-user adoption by providing comprehensive training on Salesforce features and functionalities.
- Enhanced user experience by designing and implementing custom Salesforce applications.
Senior Software Engineer
Zensar Technologies
07.2017 - 08.2023
- Created proofs of concept for innovative new solutions.
- Conducted data modeling, performance and integration testing.
- Collaborated with fellow engineers to evaluate software and hardware interfaces.
- Developed reusable code libraries that streamlined development efforts and improved consistency in software architecture across multiple projects.
- Developed secure applications by enforcing strong encryption standards and implementing robust authorization mechanisms.
- Established clear communication channels between stakeholders, facilitating better decision-making throughout project lifecycles.
- Managed software versioning using Git, enabling smooth collaboration among team members while maintaining detailed change records for future reference.
Senior Technical Lead, Salesforce
Cisco
United States
10.2019 - 03.2021
- Company Overview: One of the biggest Multinational Technology Conglomerate (Cisco)
- Analyzed internal legacy apps built on legacy languages & platforms used by internal employees and partners.
- Did white spot analysis to identify the right platform to migrate legacy apps. Force.com was chosen as the platform to migrate legacy apps to cloud.
- Performed detailed requirements and migration plan including: Org set up, data migration and setup for internal users for Single Sign-On.
- Managed a team of 6 resources both onsite/offshore.
- Defined functional & non-functional requirements with business & IT to adhere to SFDC best practices and governor limits.
- Took ownership and arranged for all the required approvals from different stake holders, IT architects, System Analyst, Business Product Owners and Delivery & Release Teams.
- One of the biggest Multinational Technology Conglomerate (Cisco)
CloudAlyze LLC
03.2017 - 07.2018
Survey Programmer
Alpha Analytics Pvt Ltd
08.2012 - 03.2017
Skills
- Salesforce Product Management
- Service Cloud
- Experience Cloud
- Sales Cloud
- Salesforce Integrations
- CPQ
- Apex
- Lightning Web Components
- Process Builder
- Flow
- Data Loader
- Salesforce APIs
- Custom Application Development
- Business Requirements Documents (BRDs)
- Functional Requirements Documents (FRDs)
- User Stories
- Agile
- Data Analysis
- Reporting Tools
- Mulesoft
- Test Planning
- Test Script Creation
- Execution
- Defect Management
- Negotiation
- Presentation
- Facilitation
- Data Modeling
- Data Warehousing
Roles And Responsibilities
- Driving technical and functional alignment, brainstorming sessions with key stakeholders to discuss, identify, propose solution options fitting best to the business requirements.
- Providing leading & managing the end-to-end delivery of global Salesforce implementations for customers.
- Alignment with key business/program stakeholders having strong communication skills.
- Defined digital consolidation & transformation using Salesforce Site Experience (Community Cloud).
- Defining platform migration approach, transition from Salesforce Classic to Salesforce Lightning.
- Good understanding on working in Agile methodology, continuous deployment and testing automation.
- Lead architectural discussions with the client business and IT teams.
Professional Snapshot
- Relanto.ai 2024-11-01, till date
- SRS Consulting Inc, 2023-08-01, 2024-10-31
- Zensar Technologies, 2018-07-01, 2023-08-31
- CloudAlyze LLC, 2017-03-01, 2018-07-31
- Alpha Analytics Pvt Ltd, 2012-09-01, 2017-03-31
Technical Competences
Salesforce Product Management, Service Cloud, Experience Cloud, Sales Cloud, Salesforce Integrations, CPQ, Apex, Lightning Web Components, Process Builder, Flow, Data Loader, Salesforce APIs, Custom Application Development, Business Requirements Documents (BRDs), Functional Requirements Documents (FRDs), User Stories, Agile, Data Analysis, Reporting Tools (e.g., Salesforce Reports & Dashboards, Tableau), Mulesoft, Test Planning, Test Script Creation, Execution, Defect Management, Negotiation, Presentation, Facilitation, Data Modeling, Data Warehousing
Delivery Projects
- One of the biggest Multinational Technology Conglomerate (Cisco), United States, 2022-06-01, ongoing, Salesforce Experience Cloud (Community Cloud), Aura to LWC Migration, SSO setup and migration, 30+, Actively contributed to the Project roadmap and strategy., Expertly captured and translated intricate business requirements., Spearheaded requirements gathering sessions., Effectively prioritized and managed a portfolio of integration initiatives., Authored comprehensive functional business requirements documents., Designed and recommended innovative functional solutions., Drove the successful adoption of new Salesforce integration features.
- One of the biggest Multinational Technology Conglomerate (Cisco), United States, 2019-10-01, 2021-03-31, Transformation from Java Based Application to Salesforce Experience Cloud, 6, Analyzed internal legacy apps built on legacy languages & platforms., Did white spot analysis to identify the right platform to migrate legacy apps., Performed detailed requirements and migration plan., Managed a team of 6 resources both onsite/offshore., Defined functional & non-functional requirements.
Hobbies and Interests
- Badminton
- Cooking
- Hiking
- Sometime Online Gaming (CS GO)
Software
Mulesoft
Snowflake
COPADO
Interests
Badminton
Cooking
Online Gaming
Education
Master in Computer Application - Information Technology
UNiversity of Mumbai
MumbaiTimeline
Senior Technical Lead, Salesforce
Relanto.ai
10.2023 - Current
Salesforce Lead
SRS Consulting Inc
08.2023 - 10.2024
Senior Technical Lead, Salesforce
Cisco
10.2019 - 03.2021
Senior Software Engineer
Zensar Technologies
07.2017 - 08.2023
CloudAlyze LLC
03.2017 - 07.2018
Survey Programmer
Alpha Analytics Pvt Ltd
08.2012 - 03.2017
Master in Computer Application - Information Technology
UNiversity of Mumbai
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