Nishat Labiba

problem solved through conversations, considered risks of offering financial assistance, helped people reach their financial goals by explaining certain credit and other potential consequences,provided general customer service on the phones

• -regulatory tasks including data entry duties for all incoming payments into internal systems, drafted incoming child support cases, drafted fraud cases on stolen ccs and ssi funding.

• Performed skip tracing activities to locate debtors who had moved or changed contact information, payment plan extensions and negotiations, past due balance and asset recovery for contracted clients

• -designed, created and scheduled collection plans for the team, evaluate public feedback, executed collections for donated items by locals

Expected graduation December 2027