Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Nishitha Malreddy

Cleveland,Ohio

Summary

I am currently pursuing master's degree in information systems at Cleveland State University. Having one year experience as operation associate to competent in reporting, data analysis, visualization, and cross- team cooperation.

Overview

4
4
years of professional experience

Work History

Student worker

Aramark
Cleveland, Ohio
01.2024 - 05.2025
  • Served customers in a busy dining hall with efficiency and friendliness.
  • Helped with meal preparation, quantity control, and serving.
  • Strict hygienic and sanitary requirements in spaces used for food service.
  • Worked together as a team to increase productivity and service quality.

Operations Associate MIS

VIVIFI FINANCE PVT LTD.
08.2021 - 07.2023
  • As an Operations Associate, I executed activities and upheld policies using SQL Server to ensure smooth workflow across departments, playing a crucial role in managing daily administrative operations.
  • The individual performed various tasks such as transaction processing, data management, client support, operational efficiency, compliance with financial regulations, reporting and analysis, process improvement, documentation and record-keeping, and training and development.
  • They ensured accurate processing of daily financial transactions, maintained data systems, and provided efficient client support.
  • They also collaborated with cross-functional teams to streamline workflows and mitigate risks.
  • They also maintained meticulous records of transactions and client interactions, ensuring compliance with audit and regulatory standards.
  • To analyze, track, and validate financial transactions, I used Excel features like Pivot Tables and VLOOKUP.
  • Merged this operational knowledge with my hands-on experience in manual testing for a food delivery app, confirming order placement, delivery tracking, and location correctness.
  • Enhancing app functionality and organizational efficiency, I oversaw and supervised testing activities, worked with cross-functional teams, and made sure operational responsibilities lined up with testing efforts.

Manual Testing Intern

ADVIT SOFTWARE PVT LTD.
09.2021 - 06.2022
  • Verified location accuracy, order placing, and delivery tracking through manual testing on a meal delivery app.
  • Assuring prompt updates, seamless ordering, and GPS integration, all the while working with teams to find and fix faults for a better customer experience.
  • The food app underwent comprehensive functional testing, including location-based, user interface, order flow, payment gateway, performance testing, and regression testing.
  • The app was tested on various devices and operating systems, ensuring smooth operation of core features like user registration, menu browsing, food ordering, and payment processing.
  • The user interface was tested for consistency, usability, and responsiveness across mobile platforms.
  • The order flow was validated, and multiple payment methods were tested for successful transactions.
  • Regression testing was conducted after each new release or update to ensure no negative impact on existing functionality.
  • Bug reporting and tracking were documented, and cross-browser testing was conducted on multiple browsers and devices.
  • Test cases were designed and executed, and issues were addressed before release.

Education

Master's degree - Management Information Systems

Cleveland State University
05.2025

Skills

  • SQL
  • Data Visulaization
  • Microsoft Excel
  • Tableau
  • Project Management
  • R programming
  • Python
  • HTML
  • CSS
  • JavaScript
  • Microsoft Office

Timeline

Student worker

Aramark
01.2024 - 05.2025

Manual Testing Intern

ADVIT SOFTWARE PVT LTD.
09.2021 - 06.2022

Operations Associate MIS

VIVIFI FINANCE PVT LTD.
08.2021 - 07.2023

Master's degree - Management Information Systems

Cleveland State University

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