NISREN NASSAR
Rock Island,WA
Summary
Operations Manager with a strong background in property management and business operations. Expertise in optimizing employee scheduling, managing invoicing, and enhancing client communication to improve operational efficiency and client satisfaction.
Overview
9
9
years of professional experience
Work History
OPERATIONS MANAGER
Steep Valley Painting LLC
09.2022 - Current
- Develop and maintain employee schedules to optimize staffing and productivity
- Manage executive calendar, client meetings, and follow-ups
- Handle invoicing, accounts receivable, and client billing
- Primary point of contact for incoming calls and client communications
ASSISTANT MANAGER
Coast Property Management
10.2019 - 09.2022
- Oversaw 237 units, fostering strong customer relations
- Promoted new and upcoming units for lease, enhancing visibility
- Streamlined billing processes to ensure timely and accurate transactions
- Utilize Microsoft Office, Excel, Teams, and Outlook for daily communication, reporting, and administrative tasks.
HOSTESS
Red Robin
09.2017 - 09.2019
- Provided exceptional hosting services to guests at a busy restaurant.
- Coordinated seat arrangements and organized reservations to enhance guest experience.
- Answered phone calls and welcomed guests to create a welcoming atmosphere.
- Monitored dining room cleanliness to maintain a pleasant dining environment.
Education
High School Diploma -
WENATCHEE HIGH SCHOOL
Wenatchee, WA01-2017
Skills
- Budget management
- Operational Efficiency
- Time Management
- Organization
- Analytical Thinking
- Problem Solving
- Strong Communication
- Teamwork
- Self-motivation
- Process optimization
- Client billing
- Conflict resolution
- Effective communication
- Problem solving
- Time management
- Attention to detail
- Adaptability
- Invoice processing
- Operations monitoring
Timeline
OPERATIONS MANAGER
Steep Valley Painting LLC
09.2022 - Current
ASSISTANT MANAGER
Coast Property Management
10.2019 - 09.2022
HOSTESS
Red Robin
09.2017 - 09.2019
High School Diploma -
WENATCHEE HIGH SCHOOL