Nissa Johnsrud Klema

Monitored and supported self-checkout stations, addressing customer inquiries and technical issues promptly.

Managed return transactions for customers, ensuring compliance with company policies.

Oversaw customer transactions involving money orders and money transfers. Facilitated efficient money transfer services for clients. Enhanced customer satisfaction through effective transaction support.

Streamlined checkout processes by proactively calling for additional cashiers during times of increased customer traffic.

Ensured timely execution of front-end breaks to minimize disruptions for customers and coworkers.

• Processed customer transactions efficiently using point-of-sale (POS) systems.
• Trained new cashiers on procedures and customer service standards effectively.
• Resolved customer complaints promptly, contributing to high satisfaction levels.
• Greeted customers entering store and responded promptly to customer needs.

Executed thorough processing of claims to ensure accuracy and compliance.

• Developed and implemented operational strategies to enhance farm productivity and efficiency.
• Managed budget planning and financial oversight to ensure sustainable farm operations.
• Oversaw daily farm activities, ensuring adherence to safety and quality standards.
• Established partnerships with local suppliers to secure resources and improve supply chain reliability.
• Mentored staff on best practices in agriculture, fostering skill development and teamwork.
• Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
• Collaborated with co-owner on strategic planning initiatives for long-term business success.
• Maintained compliance with industry regulations and legal requirements through diligent oversight of business practices.
• Ensured accurate record-keeping for financial transactions, maintaining organized documentation for easy reference during audits or other inquiries.
• Managed purchasing, sales, marketing and customer account operations efficiently.

• Prepared and served nutritious meals, ensuring compliance with dietary guidelines.
• Maintained cleanliness and organization of kitchen and dining areas to promote safety standards.
• Assisted in inventory management, tracking supplies to prevent shortages or waste.
• Collaborated with team members to streamline meal service processes, enhancing efficiency.
• Monitored student feedback to adjust menus, improving satisfaction with meal offerings.
• Trained new staff on food preparation techniques and safety protocols for optimal performance.

• Facilitated personalized furniture and decor selections to enhance customer satisfaction and meet specific needs.
• Maintained up-to-date knowledge of product features, trends, and promotions.
• Collaborated with team members to create visually appealing merchandise displays.
• Trained new associates on sales techniques and product knowledge effectively.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Managed returns, exchanges and refunds in accordance with store policy.
• Prepared merchandise for sales floor by pricing or tagging.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
• Developed and executed social media strategies to strengthen brand visibility and audience interaction.
• Conducted thorough cleaning and maintenance activities to enhance facility appearance and functionality.
• Managed inventory levels to ensure optimal stock availability.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Coordinated in-store events to increase foot traffic, partnering with local businesses and community organizations for mutual benefit.
• Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
• Managed inventory control, cash control, and store opening and closing procedures.
• Assisted customers in selecting furniture and decor items tailored to their needs.

• Oversaw food processing machinery operations to maintain seamless production flow.
• Implemented and upheld high food safety and hygiene protocols to safeguard product quality.
• Engaged with team members to streamline processes and minimize processing time.
• Executed quality control checks to uphold product consistency and adherence to industry standards.
• Achieved quality standards in organic wheat gluten processing. Assisted in sourcing fresh strawberries and apples from local organic orchards. Supported community engagement through participation in local organic agriculture initiatives.
• Obtained Master Canner certification from University of Wisconsin-Madison to enhance food preservation skills.

• Monitored and assessed market trends to inform effective purchasing decisions and improve inventory control.
• Cultivated and maintained vendor relationships to guarantee product quality and timely delivery.
• Managed inventory levels to ensure optimal stock availability and reduce excess costs.
• Networked at trade shows and conferences to acquire insights on industry trends and cultivate valuable connections.
• Conducted regular assessments of inventory pricing and ensured effective product display for improved customer engagement.
• Facilitated customer searches for specific items, promoting efficient service and support.

• Designed and implemented interactive educational programs that cater to the unique needs of different age groups.
• Established nurturing settings to facilitate emotional and social development among individuals.
• Engaged with parents to provide updates on child development, behavior, and significant milestones during daycare hours.
• Oversaw daily routines, including meal preparation and nap times, ensuring a structured and consistent schedule for children.

• Processed incoming and outgoing mail efficiently, ensuring timely delivery to customers.
• Maintained accurate records of postal transactions and inventory management.
• Assisted customers with inquiries, providing exceptional service and support.
• Operated various postal equipment, including sorting machines and delivery vehicles.

• Coordinated receipt and inspection of incoming shipments to ensure compliance with quality standards.
• Managed inventory levels through systematic tracking and reporting of stock movements.
• Oversaw daily workflow, ensuring timely fulfillment of orders while minimizing errors.
• Collaborated with cross-functional teams to optimize supply chain activities and resolve logistical challenges.
• Received incoming shipments, compared contents against associated records and transmitted to proper department.
• Completed basic mathematical calculations to check weights and dimensions of shipments.
• Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
• Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.