Nita Benn
Pink Hill,NC
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Hardworking Deli Clerk with over 20 years of experience in retail support and service. Top-notch issue resolution and customer engagement talents. Works quickly in fast-paced environments.
Overview
23
23
years of professional experience
Work History
Deli Sales Associate
Foodlion Grocery Store
Pink Hill, NC
09.2024 - Current
- Assisted customers in product selection and provided detailed information on deli offerings.
- Maintained cleanliness and organization of deli display cases to enhance customer experience.
- Operated slicing equipment with precision, ensuring accurate portion sizes for various meats and cheeses.
- Collaborated with team members to manage inventory levels, reducing waste through effective stock rotation.
- Executed daily sales transactions efficiently while providing exceptional customer service during peak hours.
- Utilized strong multitasking abilities to manage multiple customer requests simultaneously without compromising service quality.
- Contributed to a positive store atmosphere with consistent punctuality, professionalism, and a strong work ethic.
- Prepared custom sandwich orders, meeting individual preferences while adhering to quality standards.
Deli Clerk
Hannafod Brothers Grocery Store
Newport, ME
03.2022 - 09.2024
- Trained new staff on food safety standards and deli operations
- Collaborated with team members to maintain cleanliness and organization in the deli area
- Operated slicing and packaging equipment safely while adhering to quality standards
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Exceeded customer expectations by going above and beyond to accommodate unique requests or last-minute changes to orders.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Collaborated with other departments to promote cross-merchandising opportunities and improve overall store performance.
- Maintained strict adherence to health and safety guidelines, ensuring safe shopping and working environment.
- Kept up-to-date with latest food safety regulations, applying new standards to daily operations.
- Provided exceptional customer service, ensuring satisfaction with deli products
- Prepared and presented a variety of meats, cheeses, and specialty items
- Managed inventory levels, reducing waste through efficient stock rotation
Convenience Store Clerk
Irving / Big Apple
Belfast, ME
04.2003 - 06.2007
- Greeted and engaged customers warmly and generated heavy return business, often learning customer names, product preferences and interests.
- Restocked shelves continuously with creative displays, keeping products available, visible and eye-catching to customers.
- Recognized and respected customer time constraints and preferences by quickly completing transactions for hurried customers while taking time to connect with customers wishing to visit.
- Assisted management with product display ideas and implemented new displays and initiatives toward greater customer accessibility and increased sales.
- Practiced various safety methods daily to avoid food spoilage and food borne illnesses.
Education
Associate of Arts - Substance Abuse & Mental Health Counseling
Beal College
Bangor, MEGED - undefined
Belfast Area High School
Belfast, MEPSA Certification - Personal Services Technician/Support Staff
BFLI - Waldo Center
Belfast, ME05.2018
Skills
- Maintaining cleanliness
- Sanitation standards
- Product knowledge expertise
- Teamwork and collaboration
- Customer service
- Time management
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
- Flexible schedule
- Store opening and closing
- Complex Problem-solving
Timeline
Deli Sales Associate
Foodlion Grocery Store
09.2024 - Current
Deli Clerk
Hannafod Brothers Grocery Store
03.2022 - 09.2024
Convenience Store Clerk
Irving / Big Apple
04.2003 - 06.2007
GED - undefined
Belfast Area High School
PSA Certification - Personal Services Technician/Support Staff
BFLI - Waldo Center
Associate of Arts - Substance Abuse & Mental Health Counseling
Beal College