Nita Likes
Summary
Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.
Overview
7
7
years of professional experience
Work History
Graduate Assistant (Non-Teaching)
West Texas A&M University
01.2023 - Current
- Field student inquiries regarding offered programs, admittance, admissions documentation, and graduate programs via telephone while maintaining student confidentiality in accordance with FERPA guidelines.
- Update student's electronic records to ensure compliance.
- Create and organize student files and spreadsheets to ensure accurate record keeping.
- Performed general office duties such as using Microsoft Office, scanner, printers, and fax machines.
Electronic Health Record Administrator
Oregon Family Support Network
01.2021 - 06.2022
- Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Developed comprehensive training programs for new hires, ensuring they were equipped with the necessary skills to succeed in their roles.
- Created and managed project plans, timelines and budgets.
- Generated reports detailing findings and recommendations.
- Maintained database systems to track and analyze operational data.
- Collected, arranged, and input information into database system.
- Educated staff on organizational mission and goals to help employees achieve success.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
Family Support Specialist
Oregon Family Support Network
09.2019 - 05.2021
- Lead group support groups with children and families.
- Supported and advocated for families within the Wraparound process.
- Developed and implemented strategies to reduce and prevent family conflict.
- Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
- Established trusting relationships with clients, fostering a supportive environment conducive to growth and change.
- Completed comprehensive assessments of families to identify needs and develop treatment plans.
Resource and Logistics Manager
Hillsboro Aero Academy
01.2017 - 02.2019
- Maintained international student records and ensured academic progress of caseload.
- Proctored FAA exams.
- Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Managed 10 employees to ensure that housing and student events occurred on time and under budget.
Education
Master of Arts - Interdisciplinary Studies
West Texas A&M University
Canyon, TX12.2024
Bachelor of Arts - Social And Behavioral Sciences
George Fox University
Newberg, OR04.2022
Skills
- Course Materials Development
- Academic Writing
- Qualitative Research
- Quantitative Research
- Data Analysis
- Critical Thinking
Timeline
Graduate Assistant (Non-Teaching)
West Texas A&M University
01.2023 - Current
Electronic Health Record Administrator
Oregon Family Support Network
01.2021 - 06.2022
Family Support Specialist
Oregon Family Support Network
09.2019 - 05.2021
Resource and Logistics Manager
Hillsboro Aero Academy
01.2017 - 02.2019
Master of Arts - Interdisciplinary Studies
West Texas A&M University
Bachelor of Arts - Social And Behavioral Sciences
George Fox University
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