Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nitaylor Miller

Columbia,SC

Summary

I am a dedicated worker with expertise in software troubleshooting, effective communication, and problem-solving. I also have a proven ability to not only enhance satisfaction by resolving technical issues efficiently but also by being able to help in the manufacturing/distribution industry. I've done picking, packing, forklift, and more.

Overview

5
5
years of professional experience

Work History

Technical Support Representative

Concentrix
WFH, SC
08.2025 - Current
  • Troubleshot customer inquiries on software and hardware issues, providing effective solutions to minimize downtime.
  • Resolved software issues through step-by-step troubleshooting and user guidance, enhancing user satisfaction.
  • Documented customer interactions in ticketing system, ensuring accurate records for team reference.

Warehouse Associate

Target Logistics
Lugoff, South Carolina
06.2024 - 08.2025
  • Operated forklifts to transport pallets and merchandise, supporting seamless warehouse operations.
  • Used pallet jacks to move items to and from warehouse locations.
  • Maintained cleanliness and organization of warehouse, contributing to a safe and efficient working environment.
  • Collaborated with team members to meet daily operational goals, enhancing overall team productivity.

Order Selector

CVS Distribution Center
Beech Island, South Carolina
01.2023 - 05.2024
  • Selected and packed orders to meet customer specifications efficiently.
  • Inspected products for quality before packaging and shipping.
  • Utilized handheld scanners to accurately input package data.
  • Assisted in training new staff on order selection processes.

Customer Service Representative

SYKES
Aiken, South Carolina
05.2021 - 01.2023
  • Resolved customer complaints, enhancing satisfaction through effective communication and problem-solving.
  • Assisted customers with inquiries, ensuring clear understanding of product information.
  • Educated customers about services and promotions to enhance their experience.
  • Documented customer interactions accurately, facilitating future reference and follow-up.

Education

High School Diploma -

Aiken High School
Aiken, SC
06-2016

Some College (No Degree) - Sports Medicine

Augusta Technical College
Augusta, GA
03-2026

Skills

  • Technical support
  • Software troubleshooting
  • Hardware setup
  • Problem solving
  • Data analysis
  • Information protection
  • Customer service
  • Order selection
  • Supply chain
  • Able to lift and carry 70 lbs
  • Materials handling and transport
  • Picking and packing

Timeline

Technical Support Representative

Concentrix
08.2025 - Current

Warehouse Associate

Target Logistics
06.2024 - 08.2025

Order Selector

CVS Distribution Center
01.2023 - 05.2024

Customer Service Representative

SYKES
05.2021 - 01.2023

High School Diploma -

Aiken High School

Some College (No Degree) - Sports Medicine

Augusta Technical College
Nitaylor Miller