Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
15
15
years of professional experience
Work History
CLIENT SERVICE OFFICER/ ADMNISTRATIVE ASSISTANT
GHANA REVENUE AUTHORITY
10.2021 - Current
Maintained detailed records of all client interactions, ensuring accurate information was available for reference during future engagements.
Developed strong relationships with clients, fostering trust and loyalty through consistent communication and support.
CLIENT SERVICE OFFICER
NABCO -GHANA REVENUE AUTHORITY
11.2018 - 09.2021
Collaborated closely with internal teams, such as operations and finance, to ensure timely processing of clients'' transactions and compliance with regulatory requirements.
Class Teacher, Sport Master, Secretary of the School and Store Manager
JANIKURA SCHOOL
09.2016 - 08.2017
Organized extracurricular activities such as clubs or tutoring sessions, extending opportunities for student growth beyond the school day.
SRC Chief Justice (CJ)
GHANA INSTITUTE OF LANGUAGES (GIL)
09.2015 - 06.2016
FRENCH TRANSLATOR AND TEACHER
Bethel E.C.G Primary & JHS
01.2009 - 09.2014
Education
MASTER'S DEGREE (LLM) IN TAX LAW, POLICY AND PRACTICE -
UNIVERSITY OF GHANA
09.2024
EXECUTIVE CERTIFICATE IN BUSINESS ADMNISTRATION (ECBA) -
ACCRA BUSINESS SCHOOL
06.2023
BACHELOR OF LAW (LLB) -
KINGS UNIVERSITY COLLEGE, ACCRA
05.2023
BACHELOR OF ARTS IN TRANSLATION (BA) (FRENCH, ENGLISH AND GERMAN) -
GHANA INSTITUTE OF LANGUAGES, ACCRA
05.2016
DIPLÔME UNIVERSITAIRES D'ÉTUDES FRANÇOISE - (DUEF) -Equivalent to University Diploma, Teaching French as a second language or a foreign language -
CEBELAE (UNIVERSITY OF ABOMEY-CALAVI, COTONOU)
07.2015
DIPLÔME D'ÉTUDES EN LANGUE FRANÇAISE (DELF) B2 (France) Equivalent to Advanced Diploma in French Language Studies. (Europe) -
(YEAR ABROAD) (CEBELAE) UNIVERSITY OF ABOMEY-CALAVI, COTONOU
07.2015
Translation and Interpretation Training course Certificate in French on-sight English -
(YEAR ABROAD) (CEBELAE) UNIVERSITY OF ABOMEY-CALAVI, COTONOU
07.2015
Baccalauréat, Série des Lettres A4 [BAC II] -Equivalent to G.C.E 'A' Level-arts -
LYCEE DE GUERIN KOUKA, TOGO
08.2008
Skills
Computer and Management Skills
Administration skills
Marketing and business Management skills
Knowledge on Legal issues
Communication and Interpersonal Skills
Team Building Skills and Counselling
Hardworking and Commitment to Work
Self-Motivated and Serious Approach to Work
Very Sociable and Good Human Relations
Teamwork and Collaboration
Customer Service
Microsoft Office
References
Georgina Ago-Nortey, client service supervisor, AGBOGBLOSHIE TSC, 0202709999
Mrs. Rita Yedu, Head of School of Translators, GIL, +233244532224
Dr. Samuel osei-Attakora, HOD, School of Law, Kings University College, +233546145704
Hobbies and Interests
TEACHING
DANCING
LISTENING TO MUSIC
LOVE READING
SPORTS [GOOD AT FOOTBALL]
Languages
French
Native or Bilingual
English
Native or Bilingual
German
Limited Working
Timeline
CLIENT SERVICE OFFICER/ ADMNISTRATIVE ASSISTANT
GHANA REVENUE AUTHORITY
10.2021 - Current
CLIENT SERVICE OFFICER
NABCO -GHANA REVENUE AUTHORITY
11.2018 - 09.2021
Class Teacher, Sport Master, Secretary of the School and Store Manager
JANIKURA SCHOOL
09.2016 - 08.2017
SRC Chief Justice (CJ)
GHANA INSTITUTE OF LANGUAGES (GIL)
09.2015 - 06.2016
FRENCH TRANSLATOR AND TEACHER
Bethel E.C.G Primary & JHS
01.2009 - 09.2014
MASTER'S DEGREE (LLM) IN TAX LAW, POLICY AND PRACTICE -
UNIVERSITY OF GHANA
EXECUTIVE CERTIFICATE IN BUSINESS ADMNISTRATION (ECBA) -
ACCRA BUSINESS SCHOOL
BACHELOR OF LAW (LLB) -
KINGS UNIVERSITY COLLEGE, ACCRA
BACHELOR OF ARTS IN TRANSLATION (BA) (FRENCH, ENGLISH AND GERMAN) -
GHANA INSTITUTE OF LANGUAGES, ACCRA
DIPLÔME UNIVERSITAIRES D'ÉTUDES FRANÇOISE - (DUEF) -Equivalent to University Diploma, Teaching French as a second language or a foreign language -
CEBELAE (UNIVERSITY OF ABOMEY-CALAVI, COTONOU)
DIPLÔME D'ÉTUDES EN LANGUE FRANÇAISE (DELF) B2 (France) Equivalent to Advanced Diploma in French Language Studies. (Europe) -
(YEAR ABROAD) (CEBELAE) UNIVERSITY OF ABOMEY-CALAVI, COTONOU
Translation and Interpretation Training course Certificate in French on-sight English -
(YEAR ABROAD) (CEBELAE) UNIVERSITY OF ABOMEY-CALAVI, COTONOU
Baccalauréat, Série des Lettres A4 [BAC II] -Equivalent to G.C.E 'A' Level-arts -