Summary
Overview
Work History
Education
Skills
Certification
Tech Stack
Timeline
Hi, I’m

NITHIYA SIVASANKARAN KANDHAN

SENIOR ENGINEERING MANAGER
Seattle,Washington

Summary

Insightful technology leader with 19 years of extensive IT experience, specializing in the Retail, eCommerce, eSignatures, Digital Signatures domains and Cloud technologies . Demonstrated expertise in driving digital transformation initiatives, delivering innovative solutions, and optimizing IT operations to meet business objectives. Proven track record of successfully leading cross-functional teams in dynamic and fast-paced environments. Possesses in-depth knowledge of designing and building SaaS /PaaS systems in a distributed environment with high scalability ,availability and resilience infrastructures.

Overview

19
years of professional experience
2
Certification

Work History

DOCUSIGN

Senior Software Engineering Manager
07.2022 - Current

Job overview

Led 3 different teams - Doc Library , DOC API's and Mobile signing eXp in parallel for the core products such as eSign/DSig , CLM. Responsible for 1P, 3P and 5P and strategic cost optimizations and tech debt reduction. Pave way for Microservice Architecture and Services consolidation across products.

Document Library team:

  • Lead team of 7 engineers and 6 Quality Assurance Engineers who are responsible for core document conversion libraries, data conversion , Data scanning.
  • Performed cost Benefit analysis on libraries used and provided design to develop in-house or extend current libraries /open source to support certain conversions saving about $1M in contract renewal.
  • Worked on design and impact analysis on client usage of libraries and worked with product of either deprecating features that has no revenue helping to clean up and define defines responsibilities for team.
  • Consolidating spread across systems of conversion across Docusign's products (eSign, CLM ) and deviced execution strategy for Centralized system thus reducing and repurposing hardware , more focused product execution and growth.
  • Outsourced calls to readily available cloud products for conversion/data scanning in certain types than to support in house.
  • Defined Agile SCRUM process for team to track down effort spent , speed of delivery , Project timelines

Document API team:

  • Team is responsible for API's that are exposed to clients to manage document in envelope.
  • Built ground up Azure microservice which is single entry point of DOC creation , upload , Download along with versioning of documents storage for each signing - having its own validation interceptors , Gateway and Storage components.

Storage team : ( Migration of Onprem Data to Azure Cloud)

  • Managed team for 12 folks to run successful Data migration of OnPrem data to cloud (CosmosDB / Azure Blob Storage).
  • Successfully migration 15 PB of data from Onprem to cloud , Worked on high level infra enablement , design , execution and metrics handling , client and stakeholder management.

AMAZON

Software Development Manager (L6)
01.2019 - 07.2022

Job overview

  • Led and managed diverse team of professionals, including Software Development Engineers, System Development Engineers, System Engineers, Quality Assurance Engineers, Software Development Tools Engineers, Technical Program Managers, and Software Development Managers.

Tech /SW stacks used : AWS , Java8 , DynamoDB, S3, Targeters , DataPurchase workflows , Digital Payment GW implementations / Gurupa / REST API's/ ECS/AWS Lambda/

  • Defined and communicated organization roadmaps and vision to customers, partners, and stakeholders, ensuring alignment and collaboration with product teams.
  • Made technical decisions and optimized Tech ops to drive operational efficiency and improve overall performance.
  • Regularly engaged with customers, stakeholders, Directors, Vice Presidents, and Senior Vice Presidents to present business insights, drive quarterly and yearly business reviews, and address any risks or concerns.
  • Coached, mentored, and promoted career growth for direct reports through one-on-one meetings, growth plan documents, trainings, and aligning projects with their strengths and growth areas.
  • Identified and groomed emerging engineering and management leaders by providing regular coaching and mentoring opportunities.
  • Conducted annual performance evaluations and appraised their compensation based on their yearly performance.
  • Managed team's vision, technical direction, and culture by setting performance expectations and goals for individuals.
  • Made independent and discretionary decisions to form new teams or restructure existing teams for success, ensuring customer, business, and technology needs were met.

Alexa Music:

  • Delivered technological advances that drove $140M in business value for Alexa Music.
  • Defined tech path to streamline process for Alexa Music traffic, which accounted for 40% (1400TPS) of Alexa traffic, through speech simulation and migration from MAWS to NAWSCreated.
  • Created tools and platforms for teams to develop, deliver, and test full-fledged Alexa simulations, resulting in faster delivery and improved code quality.

Amazon KINDLE:

  • Headed delivery of core KINDLE Amazon platform, transitioning from in-house developed framework to distributed system architecture of templates and plugin-driven model.
  • Implemented self-service model for 37 clients, improving efficiency and user experience.
  • Defined and delivered tech roadmap and platform implementation of payment parity across retail and digital buying processes within Amazon.
  • Created external buy box integration for directly buying books (one-click buy) from anywhere, such as email or third-party sites.

Amazon PRIME:

  • Defined, delivered, and orchestrated implementation of EU-MFA law regulation for Prime acquisition and retention space, collaborating with 33 teams across Amazon.

JCPENNEY

Technical Architect
03.2014 - 01.2019

Job overview

  • Led team of 30 professionals, managing their tasks and ensuring successful delivery of business solutions within defined sprints and quarters, resulting in achieving revenue targets.
  • Collaborated with stakeholders to gather requirements, analyze, design, develop, and test complete business solutions, ensuring high-quality deliverables.
  • Implemented agile methodologies, actively participating in sprint activities such as grooming, sprint planning, sprint start/closure, and retrospective meetings.
  • Maintained project metrics, including burn down charts, defect per story injection ratio, and task closure, ensuring transparency and accountability.
  • Coordinated with product owners and business analysts to maintain healthy backlog, prioritizing and refining user stories.
  • Utilized Rational Rose for designing use-case diagrams, activity flow diagrams, class diagrams, and object diagrams, ensuring comprehensive understanding of system.
  • Managed GIT repositories, views, and access control strategies, ensuring efficient version control and collaboration.
  • Collaborated with automation test engineers to automate deliverables and reviewed business scenarios for automated test cases.
  • Prepared monthly reports on project metrics for leadership team, providing valuable insights and updates.
  • Implemented microservice architecture using Spring Boot-based services, REST, and message brokers like MQ or Apache Kafka, OAuth2 leveraging AWS for building, testing, and deploying .
  • Conducted unit testing using JUnit and Mockito frameworks, ensuring quality and reliability of application.

Education

Pondicherry University
INDIA

Bachelor of Technology(B.Tech) in Electronics and Communication
2006

Skills

  • Leadership
  • Strategic Planning
  • Project/Team Management
  • Technical Expertise
  • Problem-solving
  • Communication
  • Vendor Management
  • Risk Management
  • Continuous Learning
  • Strategic Partnerships

Certification

  • Oxford Executive LeaderShip programme Certified
  • ATG Oracle Certified

Tech Stack

Cloud Technologies - AWS , AZURE, Lambda, EC2, IAM,ECS 

Monitoring/Alerting: CloudWatch, Graphana,Splunk

Deployment : Docker, Kubernetes

DataBase - SQL, Oracle, Cassandra, CosmosDB , Azure Blob Storage,S3, Dgraph

Provisioning : VMwarecloud


Timeline

Senior Software Engineering Manager

DOCUSIGN
07.2022 - Current

Software Development Manager (L6)

AMAZON
01.2019 - 07.2022

Technical Architect

JCPENNEY
03.2014 - 01.2019

Pondicherry University

Bachelor of Technology(B.Tech) in Electronics and Communication
NITHIYA SIVASANKARAN KANDHANSENIOR ENGINEERING MANAGER