Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nitza I Serrano

Watervliet,NY

Summary

Dynamic sales associate with strong customer service excellence and bilingual communication skills. Proven ability to enhance customer experiences through effective product selection and efficient point-of-sale operations.

Overview

2
2
Languages
4
4
years of professional experience

Work History

HBA Sales Associate

Walmart
Troy, New York
03.2026 - Current
  • Guided customers in product selection and store navigation to enhance shopping experience.
  • Operated point-of-sale system to process customer transactions efficiently.
  • Restocked shelves with merchandise to maintain product availability for customers.
  • Ensured cleanliness and organization of sales floor and stock areas for optimal customer engagement.

Personal Assistant/Elderly Caregiver

PPL
Latham, New York
09.2024 - 02.2026
  • Delivered personalized care services to enhance patient's comfort and well-being at home.
  • Fostered emotional connection and companionship to improve patient's quality of life.
  • Executed daily responsibilities with precision to support seamless household operations.
  • Monitor patients' vitals and maintain records.
  • Escorted patient to various medical appointments.

Reciever

Walmart
Troy, New York
05.2022 - 09.2025
  • Inspected shipments for accuracy and adherence to quality standards.
  • Maintained backroom organization to maximize space efficiency and facilitate quick access.
  • Organized and stored inventory to enhance accessibility and streamline retrieval.
  • Managed daily paperwork to ensure systematic record-keeping and support operational flow.

Education

High School Diploma -

Cecilio Lebron Ramos
Patillas, Puerto Rico
05-1997

Skills

  • Point-of-sale operations
  • Customer service excellence
  • Inventory management
  • Retail merchandising
  • Merchandise restocking
  • Product expertise
  • Cash handling accuracy and reliability
  • Shipment processing skills
  • Communication skills
  • Bilingual communication
  • Time management proficiency
  • Attention to detail
  • Problem-solving initiative
  • Verbal communication
  • Customer relationship management

Languages

English
Professional
Spanish
Professional

Timeline

HBA Sales Associate

Walmart
03.2026 - Current

Personal Assistant/Elderly Caregiver

PPL
09.2024 - 02.2026

Reciever

Walmart
05.2022 - 09.2025

High School Diploma -

Cecilio Lebron Ramos
Nitza I Serrano