Summary
Overview
Work History
Education
Skills
Timeline
Generic

Niurka Herrera

Hialeah,FL

Summary

Professional administrator with proven ability to streamline operations and enhance productivity. Adept at coordinating teams, managing resources, and driving projects to successful completion. Strong focus on collaboration, problem-solving, and adapting to changing needs. Skilled in office management, strategic planning, and effective communication.

Overview

7
7
years of professional experience

Work History

Administrator

Stirling Dental Inc.
11.2021 - Current
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Provided exceptional customer service through prompt response times and thorough issue resolution efforts.
  • Verify Patient's insurance benefits, go over breakdown of coverage and present treatment plans.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.

Receptionist

Lakes Dental
07.2020 - 10.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.

Donor Processor

Interstate Blood Bank
08.2018 - 06.2020
  • Ensured compliance with regulatory requirements pertaining to blood collection by staying updated on industry standards and best practices.
  • Implemented new procedures to increase donor retention rates, resulting in more consistent donations.
  • Handled shipping & receiving

Education

High School Diploma -

American Senior High School
Hialeah
06-2016

Skills

  • Organization and Time Management
  • Attention to detail
  • Recordkeeping and file management
  • Exceptional customer service and phone etiquette
  • Data entry

Timeline

Administrator

Stirling Dental Inc.
11.2021 - Current

Receptionist

Lakes Dental
07.2020 - 10.2021

Donor Processor

Interstate Blood Bank
08.2018 - 06.2020

High School Diploma -

American Senior High School

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