NIURKA SIMPSON
WATERLOO,USA-IA
Summary
Extensive experience in customer service and team collaboration. Known for exceptional problem-solving abilities and meticulous attention to detail, contributing to improved operational workflows and quality standards in production environments.
Overview
8
8
years of professional experience
Work History
CNC Machinist
JOHN DEERE
Waterloo, Iowa
07.2021 - 02.2026
- Monitored machine operations to maintain quality standards during production runs.
- Collaborated with team members to improve operational workflows and efficiency.
- Documented production metrics and reported issues to management for resolution.
- Read and interpret blueprints, sketches, drawings, manuals, specifications or sample parts to determine dimensions and tolerances of finished workpieces.
WAITRESS
AMIGOS RESTAURANT CEDAR FALLS
Cedar Falls, Iowa
08.2021 - 08.2021
- Organized take-out orders to ensure accurate and timely delivery for customer satisfaction.
- Took and delivered food and drink orders to guests, enhancing dining experience.
- Replenished beverages for guests.
- Responded to ad hoc cleaning duties at end of shift.
- Prepared silverware and organized food stations to streamline service during peak hours.
Payroll Analyst
X TRANS LLC
Waterloo, Iowa
01.2019 - 04.2021
- Process payroll for employees using advanced payroll software systems.
- Maintain employee payroll files and ensure data integrity.
- Analyze payroll data to identify discrepancies or issues proactively.
- Prepared detailed reports on payroll activities and related financial information.
WAITRESS PART TIME JOB
LA MICHOACANA
WATERLOO, IA
05.2018 - 12.2019
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Processed orders for food and drinks, ensuring timely delivery to enhance guest satisfaction.
- Coordinated take-out orders based on customer requests, improving order accuracy and service speed.
- Set up dining areas with clean tablecloths, napkins, and tableware to create welcoming atmosphere for guests.
Payroll Clerk
C&A transport LLc
Waterloo, Iowa
05.2018 - 12.2018
- Process payroll for employees ensuring accuracy and compliance with regulations.
- Maintain employee records and update information as needed.
- Assist employees with payroll inquiries and resolve discrepancies promptly.
- Maintained accurate records of all payroll transactions.
Education
Certificate - FOOD MANAGMENT CERTIFICATION
Statefoodsafety.com
ON LINE05-2026
High School Diploma -
UEC REPUBLICA DE VENEZUELA
VENEZUELA07-1994
Skills
- Customer service
- Quality assurance
- Team collaboration
- Adaptability and flexibility
- Customer inquiries
- Food management
Languages
Spanish
Full Professional
English
Full Professional
Timeline
WAITRESS
AMIGOS RESTAURANT CEDAR FALLS
08.2021 - 08.2021
CNC Machinist
JOHN DEERE
07.2021 - 02.2026
Payroll Analyst
X TRANS LLC
01.2019 - 04.2021
WAITRESS PART TIME JOB
LA MICHOACANA
05.2018 - 12.2019
Payroll Clerk
C&A transport LLc
05.2018 - 12.2018
Certificate - FOOD MANAGMENT CERTIFICATION
Statefoodsafety.com
High School Diploma -
UEC REPUBLICA DE VENEZUELA