Nixon Limage
Fort Myers,FL
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Delimart
01.2020 - 09.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Investigated and resolved customer inquiries and complaints quickly.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Met customer call guidelines for service levels, handle time and productivity.
Education
High School Diploma -
Saint Martial School
Port-au-Prince, Haiti07.2008
Skills
- Product Knowledge
- Account Updating
- Paperwork Processing
- Scheduling
Languages
French
Full Professional
Timeline
Customer Service Representative
Delimart
01.2020 - 09.2023
High School Diploma -
Saint Martial School
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