Summary
Overview
Work History
Education
Skills
Timeline
Generic

Niya Armstrong

Houston

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

11
11
years of professional experience

Work History

Marketing Intern

Missouri City Green
Houston
01.2025 - 05.2025
  • Developed content and promotional materials for various campaigns.
  • Assisted in developing and implementing marketing strategies to increase brand awareness.
  • Collaborated with designers on creating visuals for campaigns.
  • Created and executed social media strategies to increase customer engagement.
  • Participated in brainstorming sessions with marketing team members to develop ideas for campaigns.

Senior Program Assistant

Urban League of Metropolitan St. Louis
St. Louis
08.2024 - 01.2025
  • Responded promptly to inquiries from staff members regarding program information or resources.
  • Conducted outreach activities to increase awareness about programs services in the community.
  • Prepared weekly, monthly, quarterly reports summarizing program performance metrics.
  • Communicated effectively with internal and external stakeholders via emails, phone calls or face-to-face meetings.
  • Organized and maintained program files, databases, and records.
  • Worked collaboratively with team members to ensure smooth delivery of services provided by the organization.
  • Coordinated logistics for activities and events.

Workforce Development Specialist

Urban League of Metropolitan St. Louis
St. Louis
11.2023 - 08.2024
  • Developed strategies for connecting employers with qualified candidates from diverse backgrounds.
  • Maintained accurate records of program participants' progress and outcomes.
  • Provided career counseling and coaching to individuals seeking employment opportunities.
  • Developed effective communication materials such as brochures, flyers, emails, promoting available services.
  • Worked with team to continuously improve career and placement opportunities for students.
  • Coordinated job fairs and other special events designed to promote local businesses.

Home Health Aide

Griswold Home Health Care
Houston
10.2017 - 09.2023
  • Assisted with personal care activities, such as bathing, dressing and grooming.
  • Recorded daily notes about client conditions, treatments provided and progress made.
  • Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
  • Maintained confidentiality of patient information at all times as per HIPAA regulations.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Documented patient status and reported changes in care needs.

Case Manager

Easter Seals Midwest
St. Louis
03.2014 - 09.2017
  • Developed individualized care plans with input from clients and their families.
  • Advised staff members on effective strategies for working with challenging client behaviors.
  • Maintained accurate case records and documentation according to agency guidelines.
  • Collaborated with healthcare providers, lawyers, employers and other stakeholders involved in a client's case.
  • Conducted home visits to assess the safety of living environments for clients.
  • Managed caseloads effectively, ensuring timely documentation and reporting.
  • Advocated on behalf of clients to secure necessary services and support.
  • Monitored client progress through regular follow-up contacts.

Education

Associate of Applied Science - Marketing

Houston Community College
Houston, TX

Skills

  • Creative problem solving
  • Community outreach
  • Teamwork and collaboration
  • Administrative support
  • Staff support
  • Data entry

Timeline

Marketing Intern

Missouri City Green
01.2025 - 05.2025

Senior Program Assistant

Urban League of Metropolitan St. Louis
08.2024 - 01.2025

Workforce Development Specialist

Urban League of Metropolitan St. Louis
11.2023 - 08.2024

Home Health Aide

Griswold Home Health Care
10.2017 - 09.2023

Case Manager

Easter Seals Midwest
03.2014 - 09.2017

Associate of Applied Science - Marketing

Houston Community College