Niya McBean
Dallas,TX
Summary
Results-driven professional prepared for this role. Possesses valuable experience in evaluating and resolving liability claims with focus on accuracy and efficiency. Known for strong team collaboration and adaptability, capable of addressing changing needs and priorities. Recognized for keen analytical abilities and effective communication skills
Overview
9
9
years of professional experience
Work History
Commercial Liability Adjuster II
SGD, INC
Simi Valley, CA
06.2024 - Current
- Monitored and maintained financial reserves while controlling expenses associated with loss adjustments.
- Achieved accurate liability determinations by effectively gathering and analyzing pertinent facts. Applied relevant laws to establish clear principles of negligence. Enhanced understanding of legal frameworks to support informed judgments.
- Ensured precision in record maintenance and executed administrative duties to facilitate efficient claims processing and payment.
- Engaged with adjusters and team members to promote collaborative problem-solving and effective handling of complex claims.
- Analyzed injury cases meticulously to ascertain claimant effects and advocate for swift settlement resolutions.
Commercial Bodily Injury Adjuster
Superior Risk Management, Inc
Southlake, TX
01.2023 - 06.2024
- Reviewed claims to evaluate liability and ascertain fair settlement amounts.
- Conducted analysis of bodily injury claim trends to support informed decision-making in risk management initiatives.
- Executed effective negotiation strategies to achieve fair outcomes, ensuring sensitivity to the needs and concerns of injured individuals.
- Established and maintained transparent communication with all parties to enhance trust and collaboration in claims handling.
- Directed the use of claims management software to maintain accurate documentation of case files, supporting operational efficiency.
- Conducted thorough evaluations of medical records, police reports, and witness statements to enhance claim investigation efficiency.
- Directed claims negotiations within allowable limit of $5000 and supported successful litigations for advanced issues.
Auto Liability Claims Adjuster
Kemper
Dallas, TX
09.2020 - 12.2022
- Utilized claims management software and tools to enhance processing efficiency and maintain accuracy in claims handling.
- Conducted comprehensive evaluations of policy coverage and injury claims to establish appropriate reserve requirements for accident-related incidents.
- Assessed vehicle and property damages to implement effective inspection methods and mitigation strategies.
- Enhanced customer satisfaction by providing timely updates on claim status and addressing concerns promptly.
- Addressed and resolved customer inquiries and complaints with a focus on first-call resolution.
- Ensured commitment to customer satisfaction through professional and empathetic communication in all engagements.
- Streamlined communications between internal departments, facilitating a more efficient exchange of information related to ongoing claims investigations.
Property Manager
National Property Management Associates LLC
Rochester, NY
03.2017 - 05.2022
- Facilitated collaboration with contractors and vendors to oversee repairs and maintenance projects.
- Managed comprehensive oversight of 178 units to enhance tenant satisfaction and streamline maintenance and marketing efforts.
- Executed property inspection coordination and scheduling, guaranteeing compliance with established safety and maintenance criteria.
- Managed comprehensive tracking of property financials to ensure fiscal responsibility.
- Reviewed, drafted, and enforced lease agreements and rental policies, ensuring clarity and adherence to legal standards.
- Communicated property status and critical updates to owners to ensure transparency and informed decision-making.
- Managed tenant screening operations, performing detailed background investigations and reference checks to uphold property standards.
Education
Texas Real Estate License -
01-2024
Texas Property and Casualty License -
01-2022
HR Block Income Tax License - undefined
01-2014
Benjamin Franklin High School - undefined
01-2005
Skills
- Proficient in Microsoft Applications (Excel,
Word, PowerPoint) - Strong oral and written communication
- Effective conflict resolution
- Resilient in changing environments
- Prioritization and scheduling
- Claims investigation expertise
- Confident decision-making
- Legal compliance
- Driven professional
- Proficient in task management
- Proficient in managing caseloads
- Skilled in settlement negotiation
Timeline
Commercial Liability Adjuster II
SGD, INC
06.2024 - Current
Commercial Bodily Injury Adjuster
Superior Risk Management, Inc
01.2023 - 06.2024
Auto Liability Claims Adjuster
Kemper
09.2020 - 12.2022
Property Manager
National Property Management Associates LLC
03.2017 - 05.2022