Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager
Niya Pichon

Niya Pichon

Dallas,TX

Summary

Highly experienced inside sales representative known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Looking for a motivated team to join in this newly started journey in Texas!! To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Light Wheel Mechanic

Military
02.2018 - 06.2022
  • Repaired and replaced worn and damaged components.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Read and followed technical documentation to complete accurate repairs.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Explained maintenance and repair needs to new soldiers and offered advice on preventative maintenance.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Coordinated with parts department to determine availability of necessary components.
  • Managed over 60 newly trained soldiers while on duty.

Inside Sales Representative

Ferguson waterworks
02.2022 - 06.2022
  • Maintained detailed account records and contact logs to facilitate sales process.
  • Monitored approximately 12 - 16 accounts daily to promote strong working relationships and resolved issues before customer satisfaction could be affected.
  • Employed mathematical skills to calculate purchase, negotiate price and draft contract.
  • Worked in conjunction with outside sales representative to maintain and grow product sales.
  • Cultivated and strengthened customer relationships to drive revenue growth.
  • Took inbound calls on headset, promoting products and services to secure new accounts.
  • Answered customers' questions regarding products, prices, and availability.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.

Sales Supervisor

Stellar, Msy Intl. Airport
05.2021 - 02.2022
  • Supervising and maintaining 3 retail stores across MSY airport.
  • Supported sales team by monitoring daily operations and providing information and procedural guidance to 6 staff personal divided into pairs of two to each store.
  • Planned and directed floor merchandising and display building to keep stock presentable and engaging to customers.
  • Opening and closing stores, dropping deposits and counting each store safe.
  • Training new sale associates as well as cashiering during store peak hours.
  • Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
  • Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.

Education

Some College (No Degree) - alfred bonnabel magnet

Alfred Bonnabel Magnet Academy
Metairie, LA

Skills

  • Exceptional communicator with written, verbal, and listening skills allowing communication of business in clear and concise manner
  • Microsoft Office
  • Documentation and Reporting
  • Ability to navigate multiple technology systems, and multi-task (Up to 4 simultaneously)
  • Interpreting data and questions to create first contact resolution
  • Upselling and Cross-Selling
  • Verbal and Written Communication
  • Sales and Marketing Initiatives
  • Relationship Building
  • Analytical Problem Solver
  • Clear and Articulate Phone Manner
  • Customer Service

Timeline

Inside Sales Representative

Ferguson waterworks
02.2022 - 06.2022

Sales Supervisor

Stellar, Msy Intl. Airport
05.2021 - 02.2022

Light Wheel Mechanic

Military
02.2018 - 06.2022

Some College (No Degree) - alfred bonnabel magnet

Alfred Bonnabel Magnet Academy

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Niya Pichon