Niya Woods
Cincinnati,Ohio
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
1
1
year of professional experience
Work History
Enrollment Services Specialist- Team Lead
University of Cincinnati
02.2024 - Current
- Resolved student inquiries quickly and professionally, maintaining a high level of customer service at all times.
- Maintained accurate records of enrolled students, ensuring compliance with institutional, state, and federal regulations.
- Collaborated with financial aid office to ensure timely disbursement of funds for enrolled students.
- Contributed to a positive campus atmosphere through exceptional customer service, assisting students and faculty with inquiries and concerns.
- Managed front desk duties effectively, handling incoming calls and walk-in inquiries professionally while maintaining confidentiality.
Education
Bachelor of Science - Biomedical Science, Certificate in Pre-Med and Minority Health
University of Cincinnati
Cincinnati, OH04-2026
Skills
- Computer skills (Microsoft Word, Excel, PowerPoint)
- Lab skills (Biology and Chemistry)
- Exceptional customer service
- Active and efficient communication
- Adaptability
- Critical thinking
Shawdowing
Dr. Gebhart, M.D. – Emergency Department, Mercy Health
Shadow Student | Cincinnati, Ohio | 2024 – November
- Observed emergency medical procedures, trauma response, and patient care in a fast-paced clinical setting.
- Gained insight into clinical decision-making, multidisciplinary teamwork, and acute care workflows.
- Learned about diagnostics, triage, and treatment planning for diverse patient populations.
Timeline
Enrollment Services Specialist- Team Lead
University of Cincinnati
02.2024 - Current
Bachelor of Science - Biomedical Science, Certificate in Pre-Med and Minority Health
University of Cincinnati
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