Niyae English
Marysville,WA
Summary
Enthusiastic individual experienced in stocking shelves for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Stock Associate
Coach
Marysville, WA
10.2023 - Current
- Open and process shipment and product
- Ship and fulfill orders for customers, and process customer in-store pickup orders
- Answer any and all store phone calls, helping customers with orders over the phone, product knowledge, and any general questions/information
- Occasionally performs cashiering duties to help with the line of customers, and sells assistance
- Close the back of house by cleaning the stock room and break room
- Help customers pay for product over the phone, and through emails.
- Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
- Maintained effective team member communication.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Anticipated high-demand periods by proactively maintaining adequate stock levels for popular items.
- Facilitated efficient restocking processes during peak hours to minimize out-of-stock occurrences on the sales floor.
- Enhanced warehouse efficiency by organizing shelves and storage areas for easier product access.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
- Streamlined order fulfillment processes, ensuring accurate picking and packing of items for shipment.
- Improved inventory accuracy by conducting regular stock audits and updating the database accordingly.
- Answered customer questions and provided detailed product information.
- Coordinated with management on implementing new strategies aimed at improving overall stockroom performance and accuracy.
Pre-K Assistant Teacher
Smokey Point Kid N Us
Marysville, WA
04.2023 - 08.2023
- Assist Lead Teacher in teaching Pre-K students
- Closing classroom
- Serving students snack.
- Assisted lead teacher in daily classroom routines, creating a structured learning environment conducive to student growth.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Provided accommodations and modifications for diverse learners, ensuring all students had access to the curriculum and could succeed academically.
- Increased student engagement by incorporating hands-on activities and real-world examples into lesson plans.
- Contributed to the development of school-wide initiatives aimed at enhancing the overall educational experience for Pre-K students.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Fostered strong parent-teacher relationships through regular communication, resulting in increased parental involvement in students'' education.
Hostess
Shin Ramen
03.2021 - 05.2021
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times
- Cultivated positive guest relations by managing information and orchestrating speedy seating
- Assigned patrons to tables suitable for their needs and restaurant section rotation
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders
- Informed servers of newly seated parties for speedy service
- Applied comprehensive knowledge of alcoholic beverages to increase daily sales
- Documented reservations, alerted servers and managers of large groups and prepared seating.
Education
Film And Video Production
Los Angeles Film School
Los Angeles, CAHigh school diploma -
Marysville Pilchuck High School
Marysville, WA06.2022
Skills
- Sales
- Guest Relations Experience
- Merchandise Stocking
- Product restocking
- Workplace Safety
- Customer Relationships
- Hand-Eye Coordination
- Product displays
- Merchandise Display
- Storage Organization
- Cleaning procedures
- Stock replenishment
- Sales Support
- Customer Service
- Customer Assistance
- Patience and Empathy
- Cash Handling
- Money Handling
- Cash Register Operation
- Organizational abilities
- Order Taking
- Basic Math Competence
- POS system operations
- Inbound Call Management
- Order Processing
Certification
Food Handler Certification
Timeline
Stock Associate
Coach
10.2023 - Current
Pre-K Assistant Teacher
Smokey Point Kid N Us
04.2023 - 08.2023
Hostess
Shin Ramen
03.2021 - 05.2021
Film And Video Production
Los Angeles Film School
High school diploma -
Marysville Pilchuck High School