Samuel Pena
Davie,FL
Summary
Professional retail worker prepared for role. Capable of managing inventory and ensuring efficient stockroom operations. Known for strong collaboration and adaptability in dynamic environments. Reliable with excellent organizational and communication skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Stock Associate
Theory
11.2023 - Current
- Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise to ensure shelves were fully stocked and visually appealing.
Costumer Service Representative
Banana Republic
09.2021 - 11.2023
- As a Customer Service Representative, I have experience attending customers to feel welcomed in the store and making them feel that they have found a safe environment.
- But I always like to go a little bit further and establish a conversation with them following my three essential words which are: Engage, connect, and enhance.
Retail Keyholder
Big Dreams Uniforms
02.2023 - 07.2023
- Stored security alarm codes and keys and made routine code changes.
- Performed category maintenance by rotating products according to company product rotation policy.
- Contributed ideas for marketing campaigns leading to increased foot traffic and revenue generation.
- Resolved customer complaints professionally, ensuring their concerns were addressed promptly and effectively.
Education
Currently in college - Radiology
Broward College
Davie, FL04.2025
Skills
- Cash Handling
- Bilingual
- Cashiering
- Customer Service
- Communication Skills
- Hard working
- Sales
- Merchandising
- Sales Management
- Pricing
- Like to go Above and Beyond the standards
Certification
Driver's License
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Stock Associate
Theory
11.2023 - Current
Retail Keyholder
Big Dreams Uniforms
02.2023 - 07.2023
Costumer Service Representative
Banana Republic
09.2021 - 11.2023
Currently in college - Radiology
Broward College
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