Niyah Caslin
Warren,MI
Summary
Responsible and person who is willing to work hard to satisfy employer's needs and goals. Consistently praised by teachers, coaches and peers as being trustworthy and reliable.
Overview
14
14
years of professional experience
Work History
Child Care and Babysitting
06.2016 - Current
- Provided babysitting service to families ensured the children are fed and read to, engaged them in age-appropriate educational games.
Niyah’s Kids Corner
06.2016 - Current
- Babysitting, Potty training, Feeding, Preparing meals
Owner
Pink Kymistry Kreations
06.2012 - Current
- Decorating, Crafting center pieces, Placing orders
- Cultivated relationships with clients to ensure satisfaction and repeat business.
- Oversaw production processes, ensuring timely delivery of quality products.
- Established marketing strategies to enhance brand visibility and drive sales growth.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Bartender
Red Lobster
10 1/2 AND HOOVER, 25901 Hoover Rd, Warren, MI 480
03.2025 - 02.2026
- Prepared and served a variety of cocktails, wines, and beers in high-volume environment.
- Maintained cleanliness and organization of bar area to ensure efficient service.
- Assisted in training new bartenders on menu items and customer service protocols.
- Engaged with customers to enhance their dining experience through personalized service.
Barista
Starbucks
3555 W 13 Mile Rd, Royal Oak, MI 48073
10.2024 - 03.2025
- Operated espresso machines and brewing equipment to prepare high-quality beverages.
- Delivered exceptional customer service by engaging with customers and addressing their needs promptly.
- Maintained cleanliness and organization of workstations to ensure a safe environment.
- Assisted in training new baristas on beverage preparation techniques and store protocols.
Food Server
Corewell Health
3555 W 13 Mile Rd, Royal Oak, MI 48073
10.2023 - 03.2025
- Delivered exceptional customer service to enhance patient dining experiences.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Maintained cleanliness and organization of dining area in compliance with health standards.
- Assisted in menu planning by providing feedback on patient preferences and dietary needs.
Shift Manager
Dukin Donuts
14900 E Eight Mile Rd, Detroit, MI 48205
05.2024 - 08.2024
- Supervised daily operations to ensure efficient workflow and exceptional customer service.
- Trained and mentored staff on company policies, operational procedures, and product knowledge.
- Implemented inventory management practices to reduce waste and optimize stock levels.
- Developed scheduling strategies to maximize workforce productivity during peak hours.
- Monitored food safety standards and compliance with health regulations consistently.
- Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
- Collaborated with upper management to execute promotional campaigns and improve store profitability.
Server
Applebees
31653 Gratiot Ave, Roseville, MI 48066
05.2021 - 2024
- Provided exceptional customer service, ensuring satisfaction through attentive and friendly interactions.
- Accurately processed orders using point-of-sale systems, minimizing errors during transactions.
- Assisted in training new team members on menu knowledge and service protocols.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
Sales Associate
Bath & Body Works
32337 & 32363 Gratiot Ave, Roseville, MI 48066
10.2021 - 05.2022
- Delivered exceptional customer service, enhancing client satisfaction and loyalty.
- Managed inventory levels, ensuring product availability and organization on sales floor.
- Executed visual merchandising strategies to optimize product display and increase sales appeal.
- Trained new associates on operational procedures and customer engagement techniques.
- Collaborated with team members to streamline processes, enhancing overall store efficiency.
- Developed promotional displays in alignment with seasonal marketing campaigns, driving foot traffic.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Cook Cashier
Arby's
31800 Gratiot Ave, Roseville, MI 48066
08.2018 - 11.2020
- Prepared high-quality meals according to Arby's established recipes and standards.
- Maintained cleanliness and organization of kitchen areas, ensuring compliance with health regulations.
- Operated kitchen equipment efficiently, including grills and fryers, contributing to timely meal preparation.
- Trained new staff on kitchen procedures, enhancing team performance and service quality.
Education
Senior - undefined
Roseville High School
Roseville, MICentral Michigan University
Mount Pleasant, MISkills
- Proficient in Microsoft Office (Word, PowerPoint)
- Experienced in using Google Suite (Docs, Sheets, Slides)
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
- Organization and time management
- Decision-making
- Problem resolution
- Verbal communication
LANGUAGE SKILLS AND CERTIFICATIONS
Spanish : Basic Communication Skills
Interests
Baking, Music, Dancing, Musicals, Plays, Basketball
ACHIEVEMENTS, HONORS AND ACTIVITIES
Honors: Presidental, Academic, Leadership, Citizenship, Clubs, Dazzle: Vice President, Spanish: Member, Drama Society: Member, Rainbow Society: Member, Athletics, Varsity Basketball
Timeline
Bartender
Red Lobster
03.2025 - 02.2026
Barista
Starbucks
10.2024 - 03.2025
Shift Manager
Dukin Donuts
05.2024 - 08.2024
Food Server
Corewell Health
10.2023 - 03.2025
Sales Associate
Bath & Body Works
10.2021 - 05.2022
Server
Applebees
05.2021 - 2024
Cook Cashier
Arby's
08.2018 - 11.2020
Child Care and Babysitting
06.2016 - Current
Niyah’s Kids Corner
06.2016 - Current
Owner
Pink Kymistry Kreations
06.2012 - Current
Senior - undefined
Roseville High School
Central Michigan University