Niyah Ramsey
Farmington hills,MI
Summary
Dependable worker and team member with an exceptional background. Always supporting my colleagues with a positive attitude. Takes advantage of every opportunity to withhold the cleanliness and professionalism of the establishment. Serves customers with enthusiasm and kindness. Reliable, ready to work, and always committed to giving guests the best dine-in experience possible.
Overview
4
4
years of professional experience
Work History
Hostess/Greeter
BJ'S Restaurant and Brewhouse
Livonia, Michigan
01.2025 - 05.2025
- Greeted and seated guests, enhancing their dining experience.
- Managed scheduled reservations to optimize seating efficiency.
- Performed opening and closing duties
- Ensured utensils were restocked and properly wrapped for customer use.
- Checked and restocked bathroom equipment.
- Multitasking, communication, customer service, and organization skills.
waitress
New's Up JP's
Detroit, Michigan
10.2024 - 12.2024
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Replenished beverages when necessary.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Stocked service areas with supplies during slow periods.
Bartender/Waitress
Club Tane
Redford, Michigan
05.2024 - 12.2024
- Executed opening and closing duties to ensure smooth bar operations
- Organized bar inventory and storage procedures
- Crafted drinks and took food orders to meet customer preferences and enhance service quality
- Maintained cleanliness and organization of bar area and equipment.
- Interacted with customers to foster a welcoming atmosphere and effectively promote daily specials.
- Cash handling and keeping up with the cleanliness of the bar
Waitress
Opyum
Detroit, Michigan
08.2023 - 03.2024
- Took accurate food and beverage orders to guest in a timely manner
- Checked in with customers to ensure satisfaction and address any concerns. with customers periodically to assist with additional needs or request
- Managed payments and orders getting to and from the bar
- Stocked server areas with supplies throughout shift
- Cleaned tables, sweeped floors, organized and completed cleaning duties
Host/Waitress
Twin Peaks
Livonia, Michigan
01.2023 - 03.2024
- Delivered exceptional customer service by addressing guest needs promptly.
- Took orders accurately and served food and drinks to tables without delay.
- Managed customer seating to optimize flow and enhance dining experience.
- Provided guests with utensils, plates, napkins, and menus in a timely manner.
- Utilized tablet technology to track table status efficiently.
- Answered phone inquiries to facilitate reservations and provide information.
Budtender
In Da Cloudz
Detroit & Inkster, Michigan
01.2023 - 10.2023
- Managed inventory to ensure optimal organization of products.
- Weighted, prepared, and packaged products for distribution.
- Responded to inquiries regarding medicinal uses, effects, and qualities of various strains.
Hookah Server
Views Bar and Grill
Detroit, Michigan
04.2023 - 07.2023
- Tracked payment schedules for orange heads
- Described menu items and recommended choices based on customer desires
- Practiced standard safety protocols to comply with policy and procedures
- Maintained cleanliness and sanitation of hookahs for sale
Waitress/Hookah Server
Delmar
Detroit , Michigan
03.2022 - 11.2022
- Delivered exceptional customer service in a fast-paced dining environment.
- Handled customer inquiries and resolved issues with professionalism.
- Developed strong relationships with regular customers through engaging conversations.
- Took food and drink orders, ensuring accurate delivery to guests.
- Answered questions regarding menu items, ingredients, and pricing clearly.
- Utilized POS system for accurate meal cost calculations and tax additions.
Waitress
Applebees
Canton, Michigan
06.2022 - 09.2022
- Balanced cash drawer, and verified orders.
- Delivered genuine hospitality, and greeted customers upon arrival.
- Achieved sales goals by promoting high-profit items and daily specials.
- Satisfied customers with fast, friendly food service.
- Communicated clearly with back-of-house staff to avoid errors.
Shot Girl
Club Blu
Detroit, Michigan
10.2021 - 02.2022
- Served a variety of drinks to patrons in a fast-paced environment.
- Maintained cleanliness and organization of the bar area.
- Handled cash transactions accurately and efficiently at the bar.
- Performed opening and closing duties as assigned by management.
- Worked closely with management team to ensure smooth operations within the bar and club environment.
Education
Diploma -
Romulus High School
Romulus06.2021
Some College (No Degree) - Business
Schoolcraft College
Livonia, MISkills
- Task prioritization
- Critical thinking
- Problem solving
- Adaptability
- Effective communication
- Hospitality service expertise
- Cash handling
- Product knowledge
- Service prioritization
Timeline
Hostess/Greeter
BJ'S Restaurant and Brewhouse
01.2025 - 05.2025
waitress
New's Up JP's
10.2024 - 12.2024
Bartender/Waitress
Club Tane
05.2024 - 12.2024
Waitress
Opyum
08.2023 - 03.2024
Hookah Server
Views Bar and Grill
04.2023 - 07.2023
Host/Waitress
Twin Peaks
01.2023 - 03.2024
Budtender
In Da Cloudz
01.2023 - 10.2023
Waitress
Applebees
06.2022 - 09.2022
Waitress/Hookah Server
Delmar
03.2022 - 11.2022
Shot Girl
Club Blu
10.2021 - 02.2022
Diploma -
Romulus High School
Some College (No Degree) - Business
Schoolcraft College