Marcellus Cole
Service Industry
Aurora,CO
Summary
Versatile and dedicated, with a proven track record in Customer Service & Data Entry excellence. Recognized for enhancing operational excellence and compliance. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level growth position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
Work History
Security Professional
Allied Universal Security Services
12.2024 - Current
- Recorded incident reports with detailed accounts of occurrences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Reduced security incidents by proactively monitoring surveillance systems and responding to alarms in a timely manner.
PDM 1/Data Entry
Randstad Technologies, LLC
06.2021 - 11.2024
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Entered data into various computer systems accurately using Microsoft Office Suite.
Mortgage Loan Funder
Aerotek/Wells Fargo Home Mortgage
05.2019 - 01.2020
- Enhanced loan funding efficiency by streamlining documentation and verification processes.
- Received recognition for outstanding work ethic and dedication to providing excellent service to clients during peak seasons of business activity.
- Assisted in resolving post-closing issues promptly, maintaining positive relationships with clients and partners.
- Ensured regulatory compliance by diligently reviewing loan documents for accuracy and completeness.
Electronic Intake Coordinator
Fresenius Medical Care
02.2015 - 05.2019
- Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
- Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
- Reduced errors in patient data entry with thorough verification processes and attention to detail.
- Completed intake assessment forms and filed clients' charts.
- Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
Education
High School Diploma -
Pickens Technical College
Aurora, CO10-2003
Skills
- Emergency response
- Data entry
- Insurance verification
- Typing accuracy
- Microsoft Excel
- Microsoft Word
- Attention to detail
- Data accuracy
- Strong analytical skills
- Goal oriented
- Strong problem solver
- Customer service-focused
- Critical thinker
- MS Outlook
Timeline
Security Professional
Allied Universal Security Services
12.2024 - Current
PDM 1/Data Entry
Randstad Technologies, LLC
06.2021 - 11.2024
Mortgage Loan Funder
Aerotek/Wells Fargo Home Mortgage
05.2019 - 01.2020
Electronic Intake Coordinator
Fresenius Medical Care
02.2015 - 05.2019
High School Diploma -
Pickens Technical College
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