Niyana Whitelow
Coram,NY
Summary
Background includes successfully managing documentation and daily living support needs for disabled clients. Good organizational skills with a hardworking mentality and caring approach.
Competent medical social worker experienced in providing patients with necessary education, coordinating program referrals and determining appropriate treatment plans. Proficient in documenting changes, maintaining records and working with insurance companies. Prepared to apply several years' experience in the field and take on a dynamic new role.
Overview
12
12
years of professional experience
Work History
Medical Case Worker
Maryhaven Center of Hope
Port Jefferson, New York
04.2016 - Current
- Scheduling medical appointments for intellectually disabled individuals
- Dealing with medical insurances
- Keeping updated calendars
- Calling doctors offices
- Using Microsoft word and excel
- Sitting in on meetings regarding medical needs
- Maintained confidential case documentation.
- Coordinated referrals between primary care physicians, specialists, therapists, hospitals, home health agencies and other providers.
- Advocated for patient rights and services within the healthcare system.
- Guided clients in development of skills and strategies for dealing with individual problems.
- Ensured that all documentation was completed accurately and submitted on time.
- Organized and maintained client records in accordance with HIPAA regulations.
- Planned and coordinated discharge from care facility to patient's home.
- Utilized data and experience to coordinate patient care and rehabilitation.
Manager
711 Gas Station
Port Jefferson, NY
06.2013 - 05.2016
- Keeping inventory
- Making staff schedules
- Counting the safe
- Supervising employees maintaining stores cleaning and appearance
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Created monthly reports for senior management summarizing operational performance metrics.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Education
High School Diploma -
Longwood High School
Middle Island, NY06-2011
Bachelor of Science - Nursing
Long Island University
Brooklyn, NYSkills
- Quality improvement
- Care coordination
- Healthcare systems
- Cultural history
- Team collaborating
- Client education
- Gathering referrals
- Conducting assessments
- Networking with staff
- Patient assistance
- Intellectual disability services
Timeline
Medical Case Worker
Maryhaven Center of Hope
04.2016 - Current
Manager
711 Gas Station
06.2013 - 05.2016
High School Diploma -
Longwood High School
Bachelor of Science - Nursing
Long Island University