Niyannah Brown
Sacramento,CA
Summary
Experienced with engaging consumers through interactive food sampling and product demonstrations. Utilizes strong communication skills to effectively convey product benefits and enhance customer experience. Track record of creating inviting and informative environment that drives consumer interest and product trials.
Overview
2
2
years of professional experience
Work History
Food Sampler
WinCo Foods
Concord, CA
08.2023 - 02.2024
- Conducted product demonstrations to engage customers and promote new food items.
- Assisted with inventory management by monitoring stock levels and organizing samples.
- Maintained cleanliness of sampling area, ensuring compliance with health and safety standards.
- Provided exceptional customer service by answering questions about products and ingredients.
- Adapted quickly to changing product lines, learning details for effective customer interaction.
- Collected customer feedback to help improve the sampling experience and product offerings.
- Enhanced customer experiences by offering samples and detailed product information.
- Developed strong knowledge of various food items to effectively answer customer inquiries.
- Created a welcoming atmosphere at the sample station, encouraging customers to try new items.
Restaurant Hostess
BJ's Restaurant & Brewhouse
Concord, CA
06.2023 - 08.2023
- Greeted and welcomed guests, creating a positive first impression.
- Managed reservations and seating arrangements to optimize guest flow.
- Assisted in maintaining cleanliness and organization of dining area.
- Collaborated with servers and kitchen staff to ensure smooth operations.
- Trained four new hosts on operational procedures and customer service standards.
- Monitored wait times and communicated effectively with guests.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Answered customer questions about hours, seating, and menu information.
Retail Sales Associate
Finish Line
Concord, CA
01.2022 - 05.2022
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to attract customer attention and promote sales.
- Processed 30 transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
- Collaborated with team members to achieve daily sales targets and improve store performance.
Education
GED -
Pittsburgh Adult Education
Pittsburg, CA05.2021
Skills
- Sample preparation
- Retail sales
- Outgoing personality
- Teamwork
- Customer service
- Shelf stocking
Timeline
Food Sampler
WinCo Foods
08.2023 - 02.2024
Restaurant Hostess
BJ's Restaurant & Brewhouse
06.2023 - 08.2023
Retail Sales Associate
Finish Line
01.2022 - 05.2022
GED -
Pittsburgh Adult Education