Dedicated professional with strong customer service and training skills. Experienced in team building and complex problem-solving. Committed to enhancing operational efficiency and costumer service satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Onboarding/Autism Coordinator
Liberty Home & Community Care
New Britain, CT
10.2024 - Current
Assisted in recruitment efforts by coordinating interviews and managing onboarding for new hires.
Supported training initiatives for new staff members on company policies and procedures.
Assisted in developing care plans tailored to individual client needs and preferences.
Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
conducting outreach to identify and enroll new clients, contributing to business growth
Site Supervisor/Rec Attendant
Parks and Recreation Department
New Britain, CT
07.2021 - Current
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Supervised daily operations of recreational facilities, ensuring adherence to safety protocols and maintenance standards.
Responded to customer requests efficiently and with knowledgeable assistance.
Handled cash transactions accurately, providing guests with prompt billing services.
Managed inventory of supplies, ensuring all necessary items were always available for guest use.
Facilitated smooth operation of events by setting up venues according to specific requirements.
Warehouse Associate
Amazon
Windsor, CT
04.2019 - 03.2021
Operated material handling equipment to ensure efficient movement of goods within warehouse.
Conducted inventory audits to maintain accurate stock levels and prevent discrepancies.
Collaborated with team members to optimize workflow processes and enhance productivity.
Trained new associates on safety protocols and operational procedures to ensure compliance.