Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Niyera Willis

Baltimore,MD

Summary

Caring and compassionate CNA and student nurse well-versed in anatomy and physiology, nursing fundamentals and medical terminology. Responds to emergencies with grace and calm mentality. Demonstrated success in delivering superior care to multiple patients, balanced with high-volume task load.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Associate

DTLR
08.2021 - Current
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Solved customer challenges by offering relevant products and services.
  • Helped customers locate products
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Prepared merchandise for sales floor
  • Organized and stocked racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Education

No Degree - Nursing

Baltimore City Community College
Baltimore, MD
12.2024

Skills

  • Compassionate Communication
  • Medical Terminology
  • Complex Problem-Solving
  • Basic Life Support
  • Adaptability and Flexibility
  • Active Listening
  • Patient-Focused Care
  • Multi-Tasking Strength
  • CPR Certification
  • Stress Management
  • Compassion and Empathy
  • Organizational Skills

Certification

  • CNA - Certified Nurse Assistant
  • First Aid/CPR Certified

Timeline

Sales Associate

DTLR
08.2021 - Current

No Degree - Nursing

Baltimore City Community College

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Niyera Willis