A self-motivated individual seeking to obtain a gratifying position that will allow me to utilize my exceptional interpersonal, and customer service skills to contribute effectively and positively in a diverse setting.
Overview
9
9
years of professional experience
Work History
Level 2 Security
Blue Star Security
06.2019 - Current
Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
Respond to incidents and critical situations in a calm, problem solving manner
Shipping/ Receiving
PFS Logistics
Dallas
03.2018 - 11.2020
Processing, packaging, and shipping orders accurately.
Receiving, unloading, and arranging inventory items appropriately.
Ensuring that stocks and inventory are well-organized and maintained.
Customer Service Representative
Allstate
Fort Worth
08.2016 - 02.2018
Resolve customer complaints via phone, email, mail or social media.
Greet customers warmly and ascertain problems or reason for calling.
Assist with placement of orders, refunds, or exchanges.