Summary
Overview
Work History
Education
Skills
Timeline
Generic

Niyonna Cunningham

Summary

I am a hardworking individual known for great productivity, efficient task completion, effective communication techniques, great teamwork and problem solving ensuring seamless operations and optimized team performance. I am also always open ready and willing to learn new things to enhance my growth, strengths, and knowledge.

Overview

7
7
years of professional experience
5
5
years of post-secondary education

Work History

Point Caller

Loan Star LLC
Cheektowaga
12.2024 - 07.2025
  • Managed inbound calls to assist clients with loan inquiries.
  • Explained loan options and terms to potential borrowers clearly.
  • Documented customer interactions in the company database accurately.

Personal Care Assistant

Venture Forthe Inc
Buffalo
06.2024 - 12.2024
  • Assisted clients with daily living activities and personal hygiene needs.
  • Supported clients in meal preparation and nutrition planning for healthy eating.
  • Monitored client safety and well-being during daily routines and activities.

Direct Support Professional

People Inc
Buffalo
06.2022 - 07.2024
  • Supported individuals with disabilities in daily living activities and personal care.
  • Assisted clients in developing social skills through engaging activities and community outings.
  • Collaborated with a team to create personalized support plans for each client.

Direct Support Professional

People Inc
Lancaster
10.2021 - 06.2022
  • Supported individuals with disabilities in daily living activities and personal care.
  • Assisted clients in developing social skills through engaging activities and community outings.
  • Collaborated with a team to create personalized support plans for each client.

Assistant Manager

Quick Trip
Tucker
02.2019 - 03.2021
  • Managed daily operations to ensure efficient store functionality.
  • Trained and mentored new team members on company policies.
  • Coordinated inventory management and restocking processes effectively.

Crew Member

Bojangles' Restaurants Inc
Snellville
03.2018 - 04.2019
  • Prepared and assembled food orders for customer satisfaction.
  • Maintained cleanliness of dining area and kitchen equipment.
  • Provided friendly service to enhance customer experience.

Education

Personal Care Assistant - Certification

Venture Forthe
06.2024 - 07.2024

Bachelors of Business Administration - Business

American Intercontinental University
Dunwoody, GA
08.2019 - 05.2024

Certified Phlebotomy Technician - Phlebotomy

Phlebotomy USA
06.2020 - 09.2020

Skills

  • Loan documentation
  • Customer relationship management
  • Data entry accuracy
  • Inbound call management

Timeline

Point Caller

Loan Star LLC
12.2024 - 07.2025

Personal Care Assistant

Venture Forthe Inc
06.2024 - 12.2024

Personal Care Assistant - Certification

Venture Forthe
06.2024 - 07.2024

Direct Support Professional

People Inc
06.2022 - 07.2024

Direct Support Professional

People Inc
10.2021 - 06.2022

Certified Phlebotomy Technician - Phlebotomy

Phlebotomy USA
06.2020 - 09.2020

Bachelors of Business Administration - Business

American Intercontinental University
08.2019 - 05.2024

Assistant Manager

Quick Trip
02.2019 - 03.2021

Crew Member

Bojangles' Restaurants Inc
03.2018 - 04.2019
Niyonna Cunningham