Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Sterling Jones

Lockport,NY

Summary

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

11
11
years of professional experience

Work History

Point Caller

NRS Associates
Lockport, NY
06.2024 - 10.2024
  • Assessed customer needs by asking probing questions during conversations to determine appropriate solutions.
  • Resolved customer issues quickly and efficiently while maintaining a professional attitude at all times.
  • Participated in weekly team meetings to discuss progress towards goals and share best practices for success.
  • Provided timely responses to all incoming calls and emails from customers seeking assistance or advice.
  • Adhered strictly to company policies when handling sensitive personal data or other confidential information.
  • Followed up on leads generated from outbound calls to increase revenue and build relationships with customers.
  • Utilized a range of software programs to track customer data, update accounts, and generate reports.
  • Updated customer records with accurate information, including contact details and notes about inquiries.

Machine Operator

Global Abrasive Products
Lockport, NY
05.2023 - 10.2023
  • Troubleshoot malfunctions in equipment or processes.
  • Unload finished products from machines onto conveyors or other transport systems.
  • Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
  • Load raw materials into machines according to specified measurements.
  • Ensure that safety guidelines are followed at all times while operating machinery.
  • Replace worn tools, sharpen cutting tools, adjust machinery components.
  • Maintain records of completed work and production data including volume produced and time required for each task.
  • Comply with company policies regarding quality control procedures.
  • Collaborate with other departments when necessary for successful completion of projects.
  • Set up and operate machine tools to produce precision parts and instruments.
  • Carry out regular safety checks on machinery prior to operation.
  • Inspect finished workpieces to ensure conformance with specifications.

Machine Operator

Confer Plastic Inc
North Tonawanda, NY
06.2021 - 09.2022
  • Verified production orders prior to starting set-up.
  • Monitored and observed production line to watch for pile-ups and jams.
  • Documented daily production data and submitted accurate time logs to keep management up-to-date.
  • Identify areas where improvements can be made in terms of efficiency or cost savings.
  • Record production information such as quantities produced and materials used on daily logs.
  • Prepared machine for production processes by equipping with required tools and parts.
  • Assisted with troubleshooting issues that arose with facility production processes.
  • Monitor the feed and speed of machines during the machining process.
  • Observe machine operations to detect any problems or defects in the finished product.

Landscaper

Newton Landscaping
Lockport, NY
04.2014 - 04.2017
  • Repaired walkways with pavers or concrete blocks when needed.
  • Pruned trees, shrubs, hedges, bushes and vines to enhance their growth patterns.
  • Built retaining walls using stones or bricks for stability purposes.
  • Laid sod on prepared surfaces for a finished look of the landscape design.
  • Applied fertilizers and pesticides according to safety regulations.
  • Cut grass in even lengths with power mowers or hand shears.
  • Transported plants, turf and other materials to designated areas for installation.
  • Maintained and operated lawn care equipment such as mowers, trimmers, edgers, blowers, and hedge clippers.
  • Cleaned up debris after completing jobsite tasks.
  • Provided knowledgeable advice about plant selection for customers' landscapes.
  • Inspected property for signs of damage or infestation from pests or weeds.
  • Assisted in building decks and patios to create outdoor living spaces.
  • Weeded flower beds and vegetable gardens to remove unwanted vegetation.
  • Cultivated soil by using rakes, shovels, hoes, trowels or other tools.
  • Applied mulch and burlap coverings to bushes and trees for winter.

Education

High School Diploma -

Lockport High School
Lockport, NY
06-2011

Skills

  • Strong leadership
  • Quick Decision Making
  • Decision Analysis
  • Needs Assessment
  • Continuous Improvement
  • Sales Presentations
  • Customer Relationship Building
  • Territory Management
  • Speech Clarity
  • Time Management
  • Customer Service
  • Attention to Detail
  • Active Listening
  • Adaptability
  • Decision-Making
  • Multitasking
  • Reliability
  • Team Leadership
  • Quality Assurance
  • Love Physical Labor

Affiliations

  • I love to paint with my son in my free time

References

References available upon request.

Timeline

Point Caller

NRS Associates
06.2024 - 10.2024

Machine Operator

Global Abrasive Products
05.2023 - 10.2023

Machine Operator

Confer Plastic Inc
06.2021 - 09.2022

Landscaper

Newton Landscaping
04.2014 - 04.2017

High School Diploma -

Lockport High School

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Sterling Jones