Niza Sanchez
El Paso,TX
Summary
Dedicated security professional with over 6 years of experience delivering comprehensive security services to financial institutions and various organizations. Proven expertise in monitoring surveillance systems, conducting thorough patrols, and managing access control, which significantly reduced theft incidents. Strong background in customer service and conflict resolution enhances the ability to communicate effectively with law enforcement and ensure safety in diverse environments. Seeking to leverage these skills in a dynamic role that values vigilance and proactive security measures.
Overview
14
14
years of professional experience
Work History
Security Guard
Allied Universal
08.2017 - Current
- Provide unarmed security services at financial institutions, ensuring the safety of employees, customers, and assets
- Secure premises, including main lobby areas, parking lots, and ATM drive-throughs
- Monitor surveillance equipment and conduct routine patrols to detect and address security risks
- Respond to emergency situations, including medical, fire, and safety hazards
Security Guard
Securitas Security Services
11.2014 - 05.2015
- Completed incident reports and informed relevant personnel, including supervisors and local authorities, when necessary
- Ensured proper security protocols were followed to maintain a safe and secure environment
- Monitored access points and verified credentials of individuals entering the premises
Guest Service Attendant
Target Corp
12.2012 - 06.2014
- Assisted customers with a variety of services to ensure a smooth shopping experience, including returns, exchanges, and layaway
- Managed online orders and resolved customer complaints efficiently and courteously
- Provided support to team members during high-traffic times to ensure optimal customer service
Cashier
Target Corp
08.2012 - 12.2012
- Maintained a balanced cash drawer while ensuring quick and accurate checkout service
- Met sales goals and performance targets, including Target Rewards Red Card quotas
- Delivered excellent customer service while handling cash, credit, and other payment methods
Customer Service Representative
Dish Network
08.2010 - 10.2010
- Sold Dish Network products in an inbound call center environment
- Assisted customers with inquiries about services and provided technical support for installations
- Achieved sales targets and provided high-quality service to ensure customer satisfaction
Education
Medical Coding and Billing -
DeVry University
10.2023
Associate of Occupational Studies - Automotive Technology
Western Technical College
10.2014
High School Diploma -
Parkland High School
06.2010
Skills
- Unarmed Security Services
- Incident Reporting and Emergency Response
- Customer Service and Conflict Resolution
- Cash Handling and POS Operations
- Medical Coding and Billing
- Automotive Technology Knowledge
- Attention to Detail and Safety Compliance
Additionalinformation
Fluent in English and Spanish, Available for full-time and part-time positions, Willing to undergo additional training and certifications as needed
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Security Guard
Allied Universal
08.2017 - Current
Security Guard
Securitas Security Services
11.2014 - 05.2015
Guest Service Attendant
Target Corp
12.2012 - 06.2014
Cashier
Target Corp
08.2012 - 12.2012
Customer Service Representative
Dish Network
08.2010 - 10.2010
Medical Coding and Billing -
DeVry University
Associate of Occupational Studies - Automotive Technology
Western Technical College
High School Diploma -
Parkland High School
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