Robert Davis
Winter Haven,FL
Summary
Friendly and professional with 11 years of security experience, as well as 15 years of customer service experience.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
11
11
years of professional experience
Work History
Security Guard
Allied Universal
03.2024 - Current
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Log in vehicles and guests, issue badges or keys as needed, contact client when guests arrive, and direct guests.
Meat Clerk
Publix
03.2018 - 02.2025
- Maintained sanitation standards within the department by adhering to strict cleaning procedures and guidelines.
- Used strong communication skills to address customer inquiries or concerns promptly and professionally.
- Worked closely with supervisors to address any discrepancies found in inventory counts or order fulfillment processes immediately.
- Maintained excellent levels of food safety by frequently checking product dates and temperatures.
- Rotated products to sell before expiration dates, prevent waste and keep food safety in check.
- Restocked products based on available inventories and customer demands.
Customer Service Representative
Circle K
08.2017 - 08.2023
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Trained new Customer Service Representatives on company policies, procedures, and best practices.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Maintained a balanced register, rotated and restocked product, and prepared food.
Security Supervisor
Sunland
06.2014 - 02.2018
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Issued paperwork for drivers, monitored refrigerated trailers for coding or fuel issues, assisted with putting delivery paperwork together, passed down needed information from dispatchers, and trained new hires.
Education
General Diploma - General studies
Fife High School
Fife, WA06.1997
Skills
- Verbal and written communication
- Security personnel training
- Computer proficiency
- Workplace safety
- Work ethic
- Reliability
- Current unarmed class "D" security license
- Ability to drive manual transmission vehicles
Timeline
Security Guard
Allied Universal
03.2024 - Current
Meat Clerk
Publix
03.2018 - 02.2025
Customer Service Representative
Circle K
08.2017 - 08.2023
Security Supervisor
Sunland
06.2014 - 02.2018
General Diploma - General studies
Fife High School
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