Nizair Scott
Glassboro
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Computer Helpdesk Technician
Ambassador Resources
01.2024 - 06.2024
- Collaborated with the cybersecurity team to promptly address and mitigate potential threats, safeguarding company data and systems from unauthorized access.
Actor
HEERY LOFTUS CASTING
08.2018 - 06.2024
- Made necessary adjustments to acting, following guidance and requests from directors.
- Practiced lines and scenes independently and collaboratively to prepare for performances.
- Managed time to arrive on set when required to not delay rehearsals and shows.
- Participated in table reads and rehearsals, ensuring a thorough understanding of scripts and character motivations.
Amazon Delivery
Amazon
07.2023 - 11.2023
- Streamlined order fulfillment process, reducing shipping times and ensuring timely deliveries for customers.
- Conducted thorough product research to identify profitable niches in the marketplace, resulting in successful product launches.
- Increased product sales by optimizing Amazon listings with keyword research and market analysis.
- Monitored account health to maintain good standing with Amazon, leading to improved seller metrics.
Customer Service Representative
NEXUS PARKING SYSTEMS
05.2020 - 08.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Security Plus Certification - Computer And Information Systems Security
Full Stack Universirty
Brooklyn, NY06.2024
Associate of Applied Business - Business Administration
New Jersey City University
Jersey City, NJ05.2022
High School Diploma -
Glassboro High School
Glassboro, NJ06.2018
Skills
- Remote Support
- Network Connectivity
Certification
COMPTIA SEC + Certification
FITNESS
Fitness pertains to many things such mental, physical, and spiritual health. Keeping each aspect as healthy as possible is the objective with the consistent strive towards positive habits.
Additional Information
A goal of mines each day is to strengthen my weaknesses in addition to being consistent with my strengths. Being dedicated to my role for a company is what I see as success to maintain a healthy environment as well as taking accountability for all work done on my behalf.
Timeline
Computer Helpdesk Technician
Ambassador Resources
01.2024 - 06.2024
Amazon Delivery
Amazon
07.2023 - 11.2023
Customer Service Representative
NEXUS PARKING SYSTEMS
05.2020 - 08.2023
Actor
HEERY LOFTUS CASTING
08.2018 - 06.2024
Security Plus Certification - Computer And Information Systems Security
Full Stack Universirty
Associate of Applied Business - Business Administration
New Jersey City University
High School Diploma -
Glassboro High School
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