Nizar Chahal
online business support
San Jose,CA
Summary
Dynamic professional with extensive business acumen and a proven track record in customer service, finance, and general management. Recognized for a solution-oriented approach that enables quick assessment of challenges and implementation of effective strategies to enhance customer satisfaction and drive business value. Highly adaptable with exceptional learning agility, accountability, and self-motivation. Committed to leveraging leadership skills and operational expertise to achieve measurable business outcomes while fostering a culture of continuous improvement and innovation.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Broker
Pyramid Real Estate & Bay City Financial Funding Group
San Jose, CA
05.1996 - Current
- Own full service real estate and mortgage brokerage firm, averaging $90 million transactions annually and 1,600 long-term diverse clients
- Generated 100% of business profit through referral and customer loyalty, emphasizing on fiduciary obligation toward customer satisfaction.
- Trained 18 real estate agents, loan officers, processors on thriving at being customer eccentric by surpassing all 9 required KPIs
- Led real estate, loans, and processing cross functional teams with both internal and external stakeholder management, resulting with on target delivery
Home Mortgage Consultant
Wells Fargo Home Mortgage
Santa Clara, CA
04.2016 - 02.2019
- Owned diverse mortgage transactions, receiving 100% customer service satisfaction on all three stages: pre-deal, deal, and post-deal
- Negotiated complex residential mortgage, eliminating risk by reducing 85% of lead time through providing exceptional understanding of full process life-cycle
- Presented full transparency to client, highlighting important binding and non-binding terms, resulting in defining all 7 key project phases and milestones
- Invented risk analysis methodology by establishing failure analysis through identifying potential red flags and defining tailored resolve plan prior to existence
Founder and CEO
diyari.net
Beirut, Lebanon
01.2008 - 12.2015
- Allocated $120,000 to kick-off business development from personal investment to inspire top 20 Lebanese brokers and real estate association of Lebanon
- Assembled project team of 6 professionals of programmers, project designers, legal, accountants, and administrator with assigned individual responsibilities
- (Repository system for Lebanese real estate professional agents and brokers)
Education
Bachelor of Science - Business Information System
University of Phoenix
San Jose, CA01.1997
Real Estate Broker License - Mortgage Broker
Chamberlin Real Estate School
Campbell, CA01.1996
Skills
- Strategic business development
- Expertise in compliance protocols
- Workplace development
- Client relationship management
- Client relationship management
- Skilled in conflict resolution through negotiation
- Credit score analysis
- Real estate analysis
- Service excellence
- Consumer demand assessment
- Skilled in digital technologies
- Mediation expertise
- Client communication skills
- Negotiation expertise
- Service-oriented sales expertise
- Project execution management
Accomplishments
- Supervised team of 18 staff members.
- Achieved full compliance by completing all tasks with accuracy and efficiency.
- Collaborated with team of 6 in the development of diyari.net
- Achieved success through effectively helping with project managements.
Certification
- California Dept. of Real Estate CA-DRE-01092595
- Nation Wide Licensing System CO-NMLS-2261671 MLO-NMLS-145643
- VA Lender Participation VA Lender ID: 903970-00-00
Languages
English (fluent), Arabic (fluent), French (basic)
Timeline
Home Mortgage Consultant
Wells Fargo Home Mortgage
04.2016 - 02.2019
Founder and CEO
diyari.net
01.2008 - 12.2015
Broker
Pyramid Real Estate & Bay City Financial Funding Group
05.1996 - Current
Real Estate Broker License - Mortgage Broker
Chamberlin Real Estate School
Bachelor of Science - Business Information System
University of Phoenix
Additional Information
- Achievements: Leadership: Maurice Fadel Foundation – Beirut, Lebanon
- Community: Business Advisory Board member at Vision for Sustainable Development - Tripoli, Lebanon
- Certifications: Nationwide Multistate Licensing System & Registry - San Jose, CA
- Activities: Skiing / International Travel/ Camping / Music