Summary
Overview
Work History
Education
Skills
Timeline
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Nizar Idani

Fort Myers,Florida

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

22
22
years of professional experience

Work History

Sales Representative

Fort Myers Guitars
03.2007 - 04.2022
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.

Manager

Hot Exotic Designs
02.2019 - 01.2022
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Manager every aspects of sales including listening to clients issues and resolving them in timely manner offering high customer satisfaction

Amazon Product Quality Control and Fulfillment

Amazon
01.2005 - 02.2007
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Communicated with production team members about quality issues.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Performed visual inspections and non-destructive tests where appropriate.

Project Manager

CMD Staffing
05.2004 - 07.2005
  • Planned, designed, and scheduled phases for large projects.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks pertaining to employees
  • Achieved project deadlines by coordinating with contractors to manage performance of each employee
  • Managed employees and made sure our clients are happy with their employees and quality of work provided

Manager of Operations

L Myers Associates
09.2000 - 02.2004
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Monitored employees managing inventory to avoid back orders

Education

Bachelor in Business Administration And Marketing - Business Administration

Business And Law School of Sousse
Overseas
05.1996

Skills

  • Reading Comprehension
  • Consultative Selling Techniques
  • Registration Documents
  • Persuasive Negotiations
  • Creative in finding solutions for clients or suppliers
  • Offering great buying experience
  • Good at maintaining clients and keeping them from going to competitors

Timeline

Manager

Hot Exotic Designs
02.2019 - 01.2022

Sales Representative

Fort Myers Guitars
03.2007 - 04.2022

Amazon Product Quality Control and Fulfillment

Amazon
01.2005 - 02.2007

Project Manager

CMD Staffing
05.2004 - 07.2005

Manager of Operations

L Myers Associates
09.2000 - 02.2004

Bachelor in Business Administration And Marketing - Business Administration

Business And Law School of Sousse

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Nizar Idani