Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Njualem Nyagwui

Cottage Grove,MN

Summary

Movited Customer-oriented Crew Staff Member with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Focused on high enthusiasm and extensive knowledge of food safety practices and other sectors. Dedicated to accuracy and streamlining systems for productivity

Overview

2
2
years of professional experience

Work History

Waiter

Burger King
05.2017 - 07.2019
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Informed customers about daily and seasonal specials.
  • Used cash registers and credit card machines to cash out customers.
  • Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
  • Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
  • Answered customers' questions, recommended items, and recorded order information.
  • Processed orders and sent to kitchen employees for preparation.
  • Inspected dishes and utensils for cleanliness.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

Education

Master of Science - Economics

University of Marburg-Germany
Marburg-Germany
03.2020

Skills

  • Strong IT background Knowledge
  • Guest-relationship Management
  • Good interpersonal skills
  • Order Management
  • Food Safety Understanding
  • Accurate Money Handling
  • VIP Support
  • Cash Handling
  • Regulatory Compliance
  • Service-oriented
  • Team work and Professionalism

Languages

English
Full Professional
French
Professional Working
German
Limited Working

Timeline

Waiter

Burger King
05.2017 - 07.2019

Master of Science - Economics

University of Marburg-Germany
Njualem Nyagwui