Established processes to ensure efficient workflow throughout the organization.
Developed and implemented strategies to increase customer satisfaction and loyalty.
Managed the morning rush of customers daily with efficient, levelheaded customer service.
ZagInfluencer
Gonzaga University
Spokane, WA
09.2022 - 05.2023
Stayed up-to-date with industry trends and best practices to ensure Gonzaga's social media presence remained relevant and competitive.
Developed and executed creative ideas for social media campaigns that resulted in increased engagement and followers.
Produced high-quality day in the life videos showcasing the student experience at Gonzaga University.
Collaborated with the marketing team to execute successful promotional photoshoots, resulting in increased engagement on social media platforms.
Digital Marketing Intern
Explant Liaison
Los Angeles, CA
05.2019 - 08.2022
Fostered sponsorships with related and partnering entities to enhance marketing objectives.
Developed creative posts for various social media accounts
Assisted in the development of digital marketing campaigns for clients, including email, and social media.
Managed customer relationships through various channels such as email and social media networks.
Skills
Microsoft Applications
Social Media Marketing
Photography
Coordinate
Negotiate
Monitor
Volunteer
Saint Nectarios American Orthodox Cathedral
Seattle, WA- May 2023- August 2023
Coordinated post-service cleanup activities, ensuring a pristine and welcoming environment for worshippers.
Facilitated Sunday School classes, delivering engaging and informative lessons to enhance spiritual education.
Played a pivotal role in the seamless execution of various church events, contributing to their success through meticulous planning and execution.
ERP/CRM Architect and Innovation Director at Caseificio La Fonte / La Fonte SrlERP/CRM Architect and Innovation Director at Caseificio La Fonte / La Fonte Srl