NKANYISO DENZEL MOYO
Prospect
Summary
Self-driven individual with a passion for continuous skill development and pushing boundaries. Believes the sky is the limit. Brings creative and out-of-the-box thinking to any team. Prioritizes maintaining loyal relationships. Strong background in business management and information technology across Telecommunications, Hospitality, Research Consultancy, Construction, and Engineering sectors. Expertise in I.C.T./I.T. for enhancing business operations, focusing on efficiency and cost reduction. Skilled in leadership, communication, and decision-making to align I.C.T. strategies with organizational objectives. Specializes in cybersecurity, implementing industry-leading security measures like the Zero Trust model to mitigate digital threats effectively.
Overview
10
10
years of professional experience
Work History
Acting I.T. Manager
Masimba Holdings Limited
11.2024 - Current
- Oversaw IT department operations and training.
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
- Created and terminated user's accounts from start to finish in business applications.
- Built, repaired and installed computer-related hardware based on deployment procedures.
- Led technology selection and rollout, focusing on organizational planning and supplier service-level agreements.
- Guided organizational technology strategy and roadmaps.
I.T. Officer (Networks)
Masimba Holdings Limited
09.2024 - 10.2024
- Coordinated operations with other emergency service groups.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
Independent Cybersecurity, Network Infrastructure and ICT Hardware Consultancy
ICT Consultants
03.2024 - 08.2024
- Organized and detail-oriented with a strong work ethic.
- Identified issues, analyzed information and provided solutions to problems.
- Exercised leadership capabilities by successfully motivating and inspiring others.
I.C.T. Manager
Grindale Engineering Pvt Ltd
11.2023 - 02.2024
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Developed and implemented measures and procedures to protect IT systems from cyber threats and data breaches.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
Acting I.T. Manager
Masimba Holdings Limited
07.2023 - 11.2023
- Customized and repaired technology based on staff requests.
- Demonstrated familiarity with latest hardware, software and networking technology.
- Interacted and negotiated with vendors, outsourcers and contractors to secure products and services.
I.T. Officer
Masimba Holdings Limited
07.2022 - 06.2023
- Understood key product management roadmap objectives and requirements to develop product technology strategy.
- Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
- Liaised with other departments to minimize network interruptions and possible downtimes.
I.T. Assistant
Masimba Holdings Limited
05.2018 - 06.2022
I.T. Assistant
Holiday Inn Bulawayo
02.2017 - 04.2018
Technical Support
Econet Wireless Zimbabwe
12.2014 - 12.2015
Data Entry
Innovative Minds
Education
MSc - Information Systems Management
Midlands State University
BSc Hons - Business Management and Information Technology
Catholic University of Zimbabwe
Certificate - Leadership
The Catholic University
Certificate - Environmental Social and Corporate Governance (ESG)
Certificate - Cyber Security – Protect your PC against the NotPetya Cyber Attack
Certificate - ITIL 4 Fundamentals – Essentials of IT Service Management
Advanced and Ordinary Level Certificates - undefined
Zimsec
Skills
- Proficient in Microsoft 365 applications
- Helpdesk support
- Effective communication
- Professional networking
- Application programming
- System implementation
- Infrastructure deployment and management
Accomplishments
- Key member of the team that spearheaded value creation through the introduction of Microsoft Office 365.
- Standardisation of I.T. assets used in the organisation.
- E-waste management through automating processes that required continuous printing of documents.
- E-waste reduction by introducing and utilising environmentally friendly cartridges and printers.
- Enforcing data Integrity and Security through Microsoft 365 MFA and Conditional Access Policies.
- Introduction of a Helpdesk system to log and monitor queries and requests.
- Cost reduction by performing commonly outsourced services such as Hardware repairs internally.
- Conceptualisation of a departmental Chatbot to assist Users with basic/repetitive support issues.
- Effective resource allocation by enforcing policies that monitor and restrict bandwidth usage within the organisation.
- Time management through the creation of a provisioning package that automates installation and setup of new laptops/desktops.
- Developing and implementing new I.T. procedures in line with ISO 27001 (Information Security Management).
Career Aims Goals
To be part of a dynamic and innovative team and organisation that strives for excellence even in performing minor tasks and issues in the overall aim of unified organisational development. Also, to work in environments that can best test the extent of my limitations and can make the best use of my skills.
Current Ccna Badges
- Https://www.credly.com/badges/0020e02c-e886-4770-b04e-157ceca2bb77/public_url
- Https://www.credly.com/badges/e4fd1a37-61ec-4e7f-b08f-3452d128e71a/public_url
- Https://www.credly.com/badges/93890749-d4da-444f-a20b-78f173f83665/public_url
Languages
English
Bilingual or Proficient (C2)
Ndebele
Advanced (C1)
Shona
Advanced (C1)
Timeline
Acting I.T. Manager
Masimba Holdings Limited
11.2024 - Current
I.T. Officer (Networks)
Masimba Holdings Limited
09.2024 - 10.2024
Independent Cybersecurity, Network Infrastructure and ICT Hardware Consultancy
ICT Consultants
03.2024 - 08.2024
I.C.T. Manager
Grindale Engineering Pvt Ltd
11.2023 - 02.2024
Acting I.T. Manager
Masimba Holdings Limited
07.2023 - 11.2023
I.T. Officer
Masimba Holdings Limited
07.2022 - 06.2023
I.T. Assistant
Masimba Holdings Limited
05.2018 - 06.2022
I.T. Assistant
Holiday Inn Bulawayo
02.2017 - 04.2018
Technical Support
Econet Wireless Zimbabwe
12.2014 - 12.2015
Data Entry
Innovative Minds
BSc Hons - Business Management and Information Technology
Catholic University of Zimbabwe
Certificate - Leadership
The Catholic University
Certificate - Environmental Social and Corporate Governance (ESG)
Certificate - Cyber Security – Protect your PC against the NotPetya Cyber Attack
Certificate - ITIL 4 Fundamentals – Essentials of IT Service Management
Advanced and Ordinary Level Certificates - undefined
Zimsec
MSc - Information Systems Management
Midlands State University
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