Nkaujnub Her
Kansas City,KS
Summary
Professional Cardiac Monitor Technician with 3+ years of experience working in high volume hospital. Committed to providing accurate interpretation of cardiac abnormalities and communicating findings thoroughly with patients' care team.
Overview
13
13
years of professional experience
Work History
Cardiac Monitor Technician
The University of Kansas Health System
06.2019 - 12.2022
- Assisted with cardiac monitoring of 10-60+ assigned patients on any given shift as requested by telemetry units within the hospital.
- Completed cardiac rhythm interpretations and communicated changes in patients' cardiac rhythm statuses to nurses.
- Provide shift change reports to team members pertaining to any changes in patients' medical statuses.
- Trained and supervised new cardiac monitor technicians on best practices and safety measures.
- Performed ECG acquisitions on inpatients.
- Cleaned and sterilized equipment after each appointment, changed batteries and checked for malfunctions.
- Responded to rapid responses and cardiac arrests across various units in the hospital for 12-leads EKG acquisitions.
Senior Patient Registration Representative
The University of Kansas Health System
10.2018 - 06.2019
- Assisted supervisors, clinicians, and registrars in day-to-day administrative operations of patient care.
- Conducted comprehensive staff training sessions, collaborating with the admitting supervisor, resulting in an increase in staff competence and efficiency.
- Checked in patients in conjunction with collecting medical and insurance information.
- Verified insurance benefits, processed payments and issued receipts.
- Resolved patient or clinical issues that arose within the clinic.
- Upheld HIPAA regulations and standards for protecting patient information.
- Managed collection of co-payments and deposits made to the department.
- Lead the team during supervisor absence.
- Responsible for oversight of the workflow and implemented changes as needed to support patients.
Patient Registration Representative
The University of Kansas Health System
11.2015 - 10.2018
- Gathered demographic and insurance information to register patients for medical appointments.
- Set up patients in Epic system by documenting key data, confirming eligibility, and verifying insurance benefits.
- Imaged and scanned patient and registration documentation into electronic patient records.
- Collected payments and co-pays from patients using large variety of insurance programs, adjusting amounts based on specific plan directives.
- Followed up on missed appointments with patients to reschedule and promote continuity of care.
- Answered telephone calls to offer clinic information, answer questions, and direct calls to staff.
- Maintained clean and organized workspaces to promote smooth operation and easy access to patient information.
- Performed various administrative tasks by filing, copying and faxing documents.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
Certified Nursing Assistant
Rescare Home Care & Carondelet Care Resources
01.2010 - 02.2015
- Designed scheduled care plans for 30+ patients in an independent living facility.
- Prepared and maintained records of patient progress and services performed for billing and record keeping.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Participated in patient case reviews, consulting with charge nurse, care team, and patients' families to evaluate and improve patients' care needs.
- Provided patient companionship.
- Administered personal care such as feeding, bathing, grooming, and dressing.
- Assisted patients to and from their doctors' appointments.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Trained new nursing assistants in patient care.
Education
Nursing Assistant Certification -
Medical Education Development & Support, Inc.
Lees Summit, MOAssociate of Applied Science - Radiologic Technology
Kansas City Kansas Community College
Kansas City, KS12.2026
Skills
- Cardiac Rhythm Monitoring and Interpreting
- Patient Recordkeeping
- Meditech
- Supply Management
- Equipment Inspection and Calibration
- Patient Relations
Timeline
Cardiac Monitor Technician
The University of Kansas Health System
06.2019 - 12.2022
Senior Patient Registration Representative
The University of Kansas Health System
10.2018 - 06.2019
Patient Registration Representative
The University of Kansas Health System
11.2015 - 10.2018
Certified Nursing Assistant
Rescare Home Care & Carondelet Care Resources
01.2010 - 02.2015
Nursing Assistant Certification -
Medical Education Development & Support, Inc.
Associate of Applied Science - Radiologic Technology
Kansas City Kansas Community College
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